Customer Service Delivery Driver

Samson Spears

Seattle, WA *****

Phone 425-***-**** Email: *********@*****.***

SKILLS

Excellent customer service skills Strong written and verbal communication

Workplace Safety Training Records Management

Hand and Power tools experience Ability to work in all weather conditions

Stand, walk, and bend for extended periods Medication Administration

Punctual and reliable Ability to prioritize effectively Seattle Humane Society

Animal Care Associate Sept. 2022 – Present

• Monitored and observed animals for signs of illness or injury and reported symptoms to supervisor.

• Made certain the organization performed activities as per the regulations laid by the animal welfare laws.

• Evaluated animals’ behavior and created paper and online profiles for potential adopters.

• Assisted the public in claiming lost animals and selecting pets for adoption.

• Collected and recorded fees, such as license, impound board and adoption. Delivery Services: Doordash, Instacart, Lyft

Delivery Driver Jan. 2018 – Present

• Safely transported the consignments to the respective destinations and handled the company delivery vehicle efficiently. Maintained complete and appropriate records regarding the dispatches made and invoices generated.

• Efficiently handled the pre-trip and post-trip inspections of the vehicle before leaving the company premises.

• Monitored the stock present in the inventory and communicated with the customers in a professional manner. Looked after the loading and unloading of the shipments and assisted in the delivery procedures.

• Regularly and responsibly handled the customer service complaints and resolved them with complete customer satisfaction.

All Purpose Installations INC

Appliance Installer June 2014 – Feb. 2018

• Performed the Installation of all House Hold Appliances both gas and electric including light electrical and plumbing. Including Frigidaire, GE, Bosch, Thermador, Samsung, DCS and Fisher & Paykel.

• Prepared and arranged tools and parts necessary for the installations and repairs of the day. Tested machinery, equipment and parts to identify any defects. Reassembled equipment after completed repairs.

• Utilize computerized tablets for inventory, delivery and accountability of all products.

• Loaded and unloaded trucks, and completed required paperwork Education/Training:

• GED

References available upon request

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