Social Media Customer Service

JEAN OBED SIBRUN

***-*** * **** **, Newark, NJ **103

+1-908-***-**** *******@*****.***

LinkedIn: https://www.linkedin.com/in/jean-obed-sibrun-9567481a5 Professional Objective

Adaptable, curious, and motivated young professional seeking to grow within a company where I can apply my skills, learn daily, and contribute to collective success. My initiative and quick adaptability make me a valuable asset to any dynamic team. Professional Experience

Order-writer / Buyer

Whole Foods Market — Newark, NJ

June 2024 – June 2025

• Managed product ordering and inventory supply.

• Negotiated with suppliers.

• Monitored stock levels and updated internal systems. Sports Journalist

Footkole Haiti — Haiti

November 2022 – February 2024

• Wrote news articles for digital platforms.

• Covered major sports events.

• Managed online content engagement.

Head of Sports Section

Gazette Haiti News — Haiti

February 2021 – December 2022

• Wrote and presented sports shows on social media.

• Supervised the sports editorial team.

• One of my articles was cited as a source on Wikipedia. Education

Diploma in Sports Journalism

Center for Communication and Administration Training (ISNAC) — Haiti 2019 – 2021

Diploma in Customs Techniques

American University of Modern Sciences of Haiti (UNASMOH) — Haiti 2017 – 2019

Skills

Digital Tools: Canva · WordPress · Microsoft Word

Languages:

• Haitian Creole: Fluent

• French: Fluent

• English: Advanced

• Spanish: Basic

General Skills:

• Customer service

• Leadership

• Team spirit

• Stress management

• Organization

• Initiative

• Creativity

Certifications

• Introduction to Digital Journalism, Reuters – 2022

• Grassroots Licenses for Soccer Coaches, U.S. Soccer Federation – 2024

• Safe Soccer Certification, U.S. Soccer Federation – 2024 Volunteering & Community Involvement

Youth Sports Tournament Organizer

Haiti (2016 – 2022)

• Organized annual football and table tennis tournaments for neighborhood youth. Family Fundraising Support

Hometown, Haiti (2015 – present)

• Actively participated in an annual fundraiser to support underprivileged families.

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