Store Manager Retail
Resume:
MANAWER HALEEM
Store Manager / Senior Store Manager
+971********* / +91-917*******
*************@*****.***
https://www.linkedin.com/in/manawer-haleem-
43730329/ Dubai ( Visit Visa )
SUMMARY
Hardcore Fashion retail Store Operations, management and development, with 18+ years of Fashion retail experience with big retail players. Hardworking retail professional having hands on all aspects of running a successful retail store, including opening and closing procedure, banking, merchandising and recruitment. Effectively motivate employees to perform and foster a team culture focused on store success. Specialized in handling large format store of over 22000 sq. ft. with head count of 47 staffs. Have handled revenue of 20 Million Riyals annually. A demonstrated store manager with core focus on Stock Management, Staff Management and Store Management. Handle multiple store, opening new stores in Riyadh and Qatar
EXPERIENCE
02/2021 - 09/2024
Dubai, UAE
Store Manager
Fashion Studio LLC ( Forever 21 )
Handling all operation of store with all responsibilities 13.4 million of business with great values
Self-motivated
Utilize skills and experience
Control shrinkage level
Maintain high volume of sales and companies standards Great achievements with 18+ strong team
Focus on Customer satisfactions, solve their queries, problems and requirements on time Train staffs as per delegates and give chance to learn extra to develop their skills Motivate and energize team to do extra miles
Focus on time management to accomplish tasks on time Focus on all SOP's and followed by all team members Review best sellers, worst sellers and come up with proper action for the same Ensure visual standards are met to easier and smarter way for customers have an exciting shopping experience Conduct staff reviews and appraisal in order to come up with a professional development plan and professional improvement plan
Worked at DCC, Sahara Center, Al Ghurair Center, Silicon Central Mall 10/2017 - 01/2020
Qatar
Store Manager
Sports Corner
Handling multi brand sports outlet (Apparel, Footwear, accessories, fitness) and their all operations Leading a team of 21 staff into ensuring customer satisfaction is delivered at utmost level in order to generate sales and achieve set targets and KPI's
Ensuring company policies are adhered by each and every staff and visitors Ensuring staffs are highly motivated and work as a team to gain ownership of the entire business Controlling inventory and shrinkage
Training staff into developing more skills like product knowledge, customer service, company policies and driving sales through proper conduct
Ensuring health and safety for staff, customers the store and merchandise Divide, delegate work responsibilities to store supervisor and team leaders Compile sales reports and share them with my area manager on a weekly basis and monthly Review best sellers, worst sellers and come up with proper action for the same Ensure visual standards are met to ensure easier and smarter way for customers have an exciting shopping experience
Conduct staff reviews and appraisal in order to come up with a professional development plan and professional improvement plan
Achievements: Got Big Sale hero second prize in 2018 Got BTS (back to school) second prize in 2018
+12% growth in 2017-2018 year
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EXPERIENCE
02/2014 - 09/2017
Riyadh-KSA
Store Manage
Landmark International
Managing team of 15 members including Asst. Manager, Instore VM, chief cashier, Dept. manager & 4 sales staff and 7 Saudi female staff within high end fashion store Following weekly directives and maintain SOP's of store perfectly Develop monthly and annual strategy for the store to meet sales targets, develop the team and increase business in terms of YTD Growth and Sale/sq. ft
Direct coach, support, motivates, and delegate work to the team while monitoring their individual performance to achieve store targets
Develop succession plans for the store and train people accordingly Takes care of in-store Finance & Operations related policies & procedures Controlling stock shrinkage by keeping damages and theft in control Weekly training store team on various topics like communication, customer care, product knowledge, SOP's, finance procedures, etc
Provide regular feedback to the Division Management covering market trends, movement of products for further planning and gives product feedback
Place orders for merchandise as per current market requirements Reviewing competitors' activities on weekly basis
Helps in recruitment process through networking within the mall & outside Got BEST STORE MANAGER_award for the Year 2015-2016 recently Achievements : Achieved the 2015-2016 budgets with double digit growth out of 36 Koton stores in KSA Won the Best Store Manager award for the month of June, August, September, November and December 2015 LEAD Certified in Dec-2015
12/2012 - 08/2013
Bahrain
Senior Store Manager
Apparel Groups
Company Description
Handling different Nationalities effectively (18-22 Staff) Profit maximizing and revenue generate
Reducing shrinkage level at each store
Pricing fixing and looks all the promotions
Budget planning & Recruitments when needed
Co-ordination with mall managements for smoothness of each stores, took participates in mall activities Ability to multi-task and work effectively to time constraints Product and market awareness
Weekly and monthly Training to staff for their development and Performance evaluations Looking day to day operation of stores
Contribute towards business improvement projects
Liquidation of old stock
Co-ordinate weekly with the all brands buyer for making proper order for the store 05/2010 - 10/2012
Riyadh-KSA
Area Manager
Sports Zone
Company Description
Handled 6 outlets of Nike and Levi's from May to Dec. 2011 and managed multi brand outlet (Reebok, Puma, Jan sports & Speedo) & Levi's Store from January 2012 to Oct 2012 Managed day to day operations of all Retail Stores in the Region (3 Multi brands & 3 Levi's Outlets) Set, forecasted, and assisted in ascertainment of sales targets Conducted regular sales analysis enabling effective performance and achievement of sales targets Monitored effective inventory management, product planning, stock replenishment, and reordering Engaged in institutional sales & corporate client relationship management in the Region Monitored and controlled store budgets, including reserve stocks, labor expenditure, and petty cash Responsible for controlling and managing all key loss areas, particularly shrinkage in the Area Conducted regular appraisals and identified staff who contributed towards growth of the business Ascertained necessary training requirements of staff/subordinates and provided the same with help of brand departments, HR, or by self where relevant
Assisted in the recruitment process by ascertaining staff requirements and identifying candidates (sales staff/supervisors/store managers)
Liaised with various department heads, brand managers, retail buying team, and senior management to ensure a swift and effective decision-making process
Organized the design, modification, and refurbishment of stores in accordance with the Brand Development plans and standards
Coordinated with the project development department and contractors to ensure timely completion of committed new expansion projects within my Region
Provided relevant feedback to senior management to enhance and adapt to the continuous dynamic growth of the business
Participated actively in opening new stores in my region www.enhancv.com Powered by
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EXPERIENCE
06/2003 - 03/2010
Kuwait
Area Manager
AJMAL Perfumes
Company Description
Maintaining the daily activities of assigned showrooms, weekly offs of staff, assigning particular duties to staff, maintain stocks of showroom and sales
Handling customer's response and complaints
Evaluating the monthly sales of particular showroom and representing in meetings and also budgeting of target of showrooms
Giving training to new staff, evaluating one's performance on a yearly basis Developing and implementing a company-wide go-to-market plan, working with all departments to execute Maintaining a strong customer database
Coordinating with the office for smooth operations supply & collection management Looking after the successful launching of the company's new products and the local pricing policy Devising schemes for the increase in the sales volume generation and successfully maintaining the returns and damage policy of the company, thus reducing the cost structure Motivating staff by recommending incentives on good performance, meeting targets, arranging weekly and monthly meetings with management on market research, competitor's activities Providing information to customers on brand promotion, launching new products, promoting the company's image and product brands
Assigning duties to 25-30 employees, supervising and coordinating five assigned showrooms and two kiosks Monitoring merchandising activities of respective showrooms Opening new outlets, knowledge of POS, liquidating old stock, budgeting, setting targets EDUCATION
06/1999 - 05/2001
Jalgaon, India
MBA (Marketing)
North Maharashtra University
06/1996 - 05/1999
Jalgaon, India
Bachelor in science
North Maharashtra University
Note key learnings, experience and skills gained relevant to the job. Date period
Jalgaon, Maharashtra
Diploma in Computer Application
Niit
LANGUAGES
Arabic
Advanced
English
Proficient
Hindi
Native
Urdu
Native
SKILLS
Budgeting Business Development Cashier Kpi's Market Research Product Knowledge Merchandising Leadership Accept new challenges Communication Interpersonal Communication Inventory Managements Detailed Oriented Loss Prevention Operations Management Team Work Time Managements Adaptability Conflict Resolution Customer Satisfaction Delegation Motivation Skills Customer Service conduct appraisal self motivated coach Training Know Arabic learn from mistakes Result Oriented Decision Making Adaptability Problem Solving Collaboration
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