Payroll Tax Office Manager

LYANDRA HOOPER

SUMMARY OF QUALIFICATIONS

● *+ years of Payroll Tax and Accounting experience

● Experience in multistate payroll tax processing, accounting, investigating payroll discrepancies, reconciling payroll, and assisting in month end payroll accrual entries

● Skilled in Workday, PeopleSoft, ADP, Paylocity, Intuit, QuickBooks, Salesforce, and Microsoft Excel WORK EXPERIENCE

New South Window June 2023 – Feb. 2025

Office Manager & Accountant

● Job Allocation and daily reporting of bank reconciliation

● Bill to vendors and customers

● Complete all accounting including accounts payables & receivables, AR journal entries, maintaining general ledger, and credit card reconciliation through PeopleSoft accounting software

● Complete month end reporting and quarterly reporting

● Processed W2’s and 1099’s for year-end

● Process payroll for employees across the company

● Calculate accrual bonuses, commissions, and holdbacks for subcontractors, sales reps, and production group

● Created and implemented Payroll SOP’s and Policies for start-up company

● Performed Calculations in overtime, vacation, and shift differentials to provide accurate data to payroll processing database

● Uploaded time records into computer system, reviewed, entered garnishments and deductions

● Submitted reports on payroll activities

● Conducted regular reviews of aged account payables/receivables

● Identified areas for process improvement or collection efforts

● Lead a small team as an office manager and review the team’s day to day functions

● Reduced outstanding account receivables with diligent tracking and follow up on delinquent accounts

● Assisted in the development of annual budgets by providing historical data analysis and forecasting future expenses

Various Contracted Positions Sept. 2022 – June 2023 Payroll Tax Specialist & HR Director

● Soley Managing the HR Department for Company of 30 employees and their various functions

● Effective liaison between Sr. Management and employees to maintain and improve company relations

● Managed end to end payroll tax compliance for multistate operations

● Complete payroll tax, business tax, employee tax, payroll tax, quarterly taxes etc. for companies

● As a payroll tax specialist for a mid-sized company, handling all aspects of payroll tax compliance

● Calculate and remitting federal, state, and local payroll taxes, as well as ensuring timely filing of payroll tax returns

● Handle payroll taxes for W2 and 1099 employees

● Researching, recruiting, staffing, and onboarding new employees pertaining to needs of departments

● Ensuring compliance of company directives, regulatory concerns, and health/safety protocol

● Managing and maintaining company vehicle fleet including GPS monitoring and scheduling maintenance repairs

● Assisted Accounts Payable and Receivable with monthly Credit Card auditing, NTO’s, Lien Releases, and budget buy outs

● Expertise in payroll tax audits, where I successfully represented my company and resolved any issues that arose

● Established a more effective way to maintain timecards from site crews and inputting into Sage Payroll/Auditing System

● Reviewed and processed weekly payroll for over 1500 employees.

● Managed other HR staff and oversaw completion of tasks and initiatives

● Maintained human resource regulatory compliance with local, state, and federal laws

● Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct

● Wrote employee manual to cover company policies disciplinary procedures code of conduct and benefits information

● Developed succession plans and promotion paths for staff Paylocity Feb. 2020 – Aug. 2022

Payroll Tax Specialist and AP/AR Manager

● Completed various short term contract / interim payroll positions for companies such as Del Air, Ovida, PES Solar, Marriott, and Ryan Boer Solutions

● Created a smoother Payroll/ Auditing system

● Make quarterly tax adjustments and payroll reconciliations

● Complete payroll, state tax union and nonprofit payroll for over 137 companies

● Specialized in multistate payroll tax for most states including California, Ohio, New York, and Pennsylvania

● Responsible for taxes, disbursement of wages, 941’s salary bonuses, and 1099 & W2 employee payroll

● Managed a team of over 15 payroll specialists

● Assist companies with payroll system implementations and built out company platforms

● Established more effective ways to maintain timecards from site crews and inputting into sage

● Improved organization filing system for confidential employee records resulting in improved accessibility and efficiency

● Personally managed 70 plus companies nationwide with a small team assisting under my supervision

● Verified and submitted timekeeping information for accurate and efficient payroll processing

● Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing Database

● Built accrual policies

● Investigated payroll variances and employee claims to resolve discrepancies and balance financial records

● Maintained consistent knowledge of multi state and local tax regulations

● Reconciled health care benefits, tax contributions, and retirement accounts to facilitate large-scale account reconciliations

● Managed time entry batch for system wide leave ended and changes, imported data for correct salary rate, and monthly leave without pay

● Researched payroll errors and process payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions, and retirement plan withholdings

● Managed set up for new banks for direct deposit and accrual year end processes

● Maintained an average of over 60 calls a day including email traffic for personal clients Seminole County Tax Collector Feb. 2015 – Feb. 2020 Customer Service Representative

● Operated all aspects of the DMV service platform (i.e Driver’s license, state ID, vehicle title, and registration)

● Continually updated and implemented learning related to FL Regulations regarding all distinctions of taxes

(I.e. Property business, home)

● Educated and current on all state requirements for permit testing, driver’s licenses, immigrants, and non-immigrants

● Created and renewed business tax receipts and occupational license

● Continually maintained the privacy of personal information in compliance with all state and federal mandates

(ICE, social security numbers, birth dates, addresses, law enforcement blocks, alien numbers for US visitors

● Managed and completed the daily balance of cash, credit, and debit and written checks

● Service all customers in a timely, positive, and professional fashion while receiving positive daily

● Assisted with administrative duties under the general manager of each branch within the Seminole County Tax

EDUCATION

Seminole State College

Currently Pursuing Bachelor’s in Finance

Atlantic Union College

Associate of Applied Science in Business Administration Forest Lake Academy

High School Diploma

Contact this candidate