Practical Nurse Customer Service
Resume:
CONTACT
June **** - Present
August **** - June
2024
November 2022 -
June 2023
July 2021 - October
2022
November 2019 -
August 2020
Samoya Brissett
Lilliput Main Road Montego Bay St James
**************@*****.***
Committed to delivering a positive customer experience through prompt issue resolution, effective communication skills, and attention to detail Practical Nurse
Foster's Home
Ironeshore, Montego Bay, St. James
Maintaining patient comfort, preventing complications such as deep vein thrombosis, muscle wasting, and urinary tract infections, and promoting physical and psychological well-being.
focusing on hygiene, nutrition, mobility, and emotional well-being. Administering medications as prescribed.
Monitoring vital signs.
Practical Nurse
Royalty Rehabilitation center
Ironeshore Montego Bay
● Providing direct patient care, including monitoring vital signs, administering medications,and assisting with activities of daily living.
● Administer medications, orally and testing blood glucose whileensuring accuracy and adherence to dosage instructions.
● Basic physical assessments, such as assessing vital signs, evaluating skin integrity, and monitoring overall patient health.
● Trained in wound assessment, dressing changes, and basic wound care procedures.
● Maintain accurate and detailed patient records, documenting care provided, medication administration, and changes in patient status. Pharmacy Technician/Customer Service Representative Fairview Drug and Gift Centre
Fairview Montego Bay Medical Supply Store
Answering phone calls and responding to patient inquiries. Addressing customer service issues and concerns.
Assisting patients in locating over-the-counter medications. Providing basic information about medications and health-related topics. Chef
Zoetry
Rose Hall Main Road Rosehall Montego Bay
Culinary Expertise: Proficient in a wide range of cooking techniques and cuisines.
Menu Development: Proven ability to create innovative and appealing menus.
Leadership: Demonstrated success in leading and managing kitchen staff. Front Desk Agent
Hospiten
Half Moon Rosehall Montego Bay
Excellent communication, interpersonal, and problem-solving skills. Well-presented, polite, and patient, even under pressure. Proficiency in using computer systems, including hotel booking software and Microsoft Office suite.
PROFESSIONAL SUMMARY
WORK HISTORY
January 2018 -
October 2019
August 2016 -
November 2017
2022
2017
Customer Care Agent/ Supervisor
Teleperformance
Freeport freezone Montego Bay
Answering customer queries and providing information. Greets and welcomes customers to the Department and directs them to the appropriate office/officer;
Delivers courteous treatment of all staff and visitors to the Department and via telephone;
Ensures reception area is welcoming, with all necessary stationery and material (pens, forms etc).
Provides accurate information in person and via phone/email; Deals with customers’ enquiries and complaints and have them recorded; Customer Service Representative
Professional Marketing Association
Bogue village Montego Bay
Maintains office security by following safety procedures and controlling access via the reception desk
(monitor logbook, issue visitors badges).
Ensures that systems, procedures and working practices are implemented; Displays professionalism, confidentiality and good deportment at all times; A Gentle Touch Of Care Institute
Practical Nurse
Heart/NCTVET Allied Health Care Level 2 certificate Kettering Baptist Training Institute
Food and Beverage / Customer service
Level 2 Food and Beverage Certificate
Practical Nurse
Level 2 Heart/NCTVET Allied HealthCare certificate Chef
Level 2 Food and Beverage certificate
Royalton rehabilitation center
Practical Nurse
Drugs and Gift Centre
Pharmacy Technician
Royalton white sand and Blue waters
Chef
EDUCATION
CERTIFICATION
PLACEMENT/CO-OPS
Contact this candidate