Alexia Thompson
Burger King
Contact
Email:
**************@*****.***
Phone:
Address:
Jackson, Mo, 63755
Career Objective
Adaptable student with knowledge of conflict resolution, customer communications and order processing. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals. Experience
Dressing Room Attendant
TjMaxx, Cape Girardeau, Missouri / Apr 2022 - Oct 2022 Issued gym clothes, uniforms, athletic equipment and special athletic apparel to the right rack by reading the numbers on the price tag. Gave the customers a card with the number of clothing's they wanted to try on. Cleaned the dressing rooms when it wasn't really busy. Cleaned before, during and after my shift.
Helped a customer even while working in the dressing rooms. Home Help
Comfort care, Jackson, Missouri / Aug 2021 - Oct 2021 Provided support and personal services, enabling patients to stay in homes. Assisted patients with bathing and grooming to encourage personal hygiene. Advised on nutrition and housekeeping, supporting activities of daily living. Prepared beds and changed linens, maximizing patient comfort. Assisted mobility-challenged patients with access to beds, baths and wheelchairs. Delivered compassionate care for the adults with disabilities or chronic illnesses. Food Service Worker
Southeast Missouri Hospital, Cape Girardeau, Mo / Mar 2021 - Aug 2021 Prepared variety of food dishes by following strict recipe guidelines. Take orders and deliver food to the correct patient. Trained the employees on how to take orders and follow the strict diet plans for each patient.
Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
Designed, planned and catered full buffets for in-house events. Scheduled use of facilities or catering services for events. Sourced ingredients for planned menus ahead of time. Home Helper
Comfort Keepers, Cape Girardeau, Missouri / Jul 2020 - Mar 2021 Provided support and personal services, enabling patients to stay in homes. Prepared beds and changed linens, maximizing patient comfort. Assisted patients with bathing and grooming to encourage personal hygiene. Recognized emergency situations and implemented appropriate emergency procedures. Transported patients to bathroom and provided incontinent care. Advised on nutrition and housekeeping, supporting activities of daily living. Administered bedside and personal care, such as ambulation and personal hygiene assistance.
Cashier/ Stocking Shelfs
Dollar General, Jackson, Mo / Jan 2020 - Jul 2020 Maintained inventory and store visual presentation to meet customer needs. Enforced store safety and cleanliness standards, reducing hazards. Provided efficient and courteous service to customers. Resolved and de-escalated issues to address customer concerns. Leveraged POS system to perform purchase transactions for team members and customers.
Built and maintained positive working relationships with co-workers. Cashier
Walmart, Jackson, Mo / Jan 2017 - Jan 2020
Maintained a a great work environment.
I greeted the customers as soon as they entered the check out lane. Always asked the customer if they found everything they were looking for. If there was a situation I would always let the manager know and they would help out in anyway they could.
Provided efficient and courteous service to customers. Built and maintained positive working relationships with co-workers. If a coworker was having a hard time I would always tend to help them in any way I could.
Cashier/Cook
Burger King, Jackson, Mo / Jun 2015 - Jan 2017
Greeted and informed customers of products, fostering positive store experiences. Delivered service excellence through all points of contact. Leveraged POS system to perform purchase transactions for team members and customers.
Built and maintained positive working relationships with co-workers. Provided efficient and courteous service to customers. Resolved and de-escalated issues to address customer concerns. Attended training to refresh on current procedures and learn process improvements. Education
Cape Career and Technology
Cape Girardeau, Missouri
Certification
Child Development: Program Summary(May 2017)
Jackson Senior High
Jackson, Mo
High School Diploma
(May 2017)
Skills
Customer Experience
Hanging Items
Closing Procedures
Customer Inquiries
Handling Procedures
Customer Satisfaction
Critical Thinking
Customer Interaction
Cash Register Operations
POS Transactions
Employee Performance Reviews
Complex Problem-Solving
Sales Promotion
Safety Practices
Fire Safety Regulations
Phone Answering
Fitting Room Recovery
Surface Work
Maintaining Clean Work Areas
POS Inventory System Operation
Light Housekeeping
Fitting Room Assignments
Clothing Returns and Organization
Active Learning
Corrective Actions
Cash Counting
Legal Standards
Customer Needs Assessments
Store Layouts
Product Recommendations
Sales Activities
Customer Relationships
Gift Wrapping
Team Leadership
Customer Loyalty
Merchandising and Recovery
Safety Requirements
Visual Displays
Customer Engagement
Excellent Nonverbal Communication Skills
Health Code Standards
Guest Room Confidentiality
Welcoming Guests
Marketing Strategies
Learning Strategies
Theft Monitoring
Guest Room Cleaning
References
References available upon request