professional summary
experience
Tallahassee, FL 32301, USA
W: **************@*****.***
Communication skills
Customer service
Multitasking
Time management
Adaptability
Conflict resolution
skills
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isabella
ruggero
i r
Customer-focused and dependable service professional with experience in fast-paced food service environments. Skilled in providing friendly, efficient service to diverse clientele while maintaining high standards of quality and cleanliness. Proven ability to handle multiple tasks, work well under pressure, and contribute to a positive team atmosphere. Strong communication and interpersonal skills developed through direct customer interaction and teamwork. Don't ask Tgi Fridays Orlando, FL
May 2025 - July 2025
Host
Actively participated in team meetings to discuss ways of improving overall guest experiences.
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Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors.
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• Assisted servers in setting up tables with appropriate tableware and condiments. Delivered food and beverages promptly and accurately to guests, ensuring correct orders and proper presentation
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Assisted servers by refilling drinks, clearing dishes, and anticipating guest needs to enhance overall dining service
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• Coordinated seating arrangements to accommodate walk-ins and reservations effectively. Maintained a clean and organized front-of-house environment, ensuring compliance with health and safety standards
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• Trained new host staff, improving team performance and guest satisfaction Accurately received, packaged, and verified to-go orders, ensuring all items were correct and met quality standards
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Self Employed Services Orlando, FL
January 2025 - Current
Babysitter
• Communicated positively with children and guardians.
• Taught children to organize toys, wash hands, and share by leading by example.
• Played games, worked on puzzles, and read books to young children. Maintained a clean and organized environment to ensure the well-being of children under care.
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Jeremiah's Italian Ice Orlando, FL
August 2022
Customer Service
• Company Overview: Jeremiah's Italian Ice, Orlando, FL Greeting customers, taking orders, suggesting flavors, and interacting with customers in a friendly manner
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education
language
Scooping Italian ice and soft serve, creating custom combinations (like 'Jelati' with layered flavors), and ensuring proper portion sizes
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• Processing payments, handling cash and credit cards accurately Cleaning serving areas, wiping down counters, sweeping floors, and ensuring the store is tidy
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• Stocking flavors, rotating products, and checking inventory levels.
• Staying updated on current flavors, special offers, and limited-time items.
• Collaborating with other staff members to ensure smooth operations during busy periods
• Jeremiah's Italian Ice, Orlando, FL
Business
Florida Atlantic University, Boca Raton, FL
May 2025
High School
Olympia High School, Orlando, FL
Bachelor of Science (B.S.) - Business
Florida State University, Tallahassee Florida
May 2028
English - Fluent