Health Systems Public

Kemani Mullins

B.S Health Systems Management

Graham, NC ********@******.****.*** 336-***-**** LinkedIn Professional Summary

Health systems professional with a Bachelor’s degree in Health Systems Management and minors in Biology and Public Health. Experienced in healthcare administration, claims processing, and patient financial services across remote and in-person settings. Familiar with ICD-10 coding, healthcare data workflows, and HIPAA compliance. Working knowledge of SQL, Excel, and healthcare IT systems. Proven ability to interpret data, streamline operations, and collaborate across clinical departments. Seeking to leverage technical aptitude and analytical mindset in a Health Informatics Analyst role to drive data-informed healthcare decisions.

Technical Skills

- Data Tools: Microsoft Excel, SQL (basic), EPIC Systems, EHR platforms

- Healthcare Knowledge: ICD-10/CPT familiarity, Claims Data, HIPAA Compliance

- Soft Skills: Cross-functional Collaboration, Communication, Process Improvement

- Coursework: Healthcare Information Technology, Health Data Management, Public Health Informatics

Professional Experience

• Novant Health – Remote

Patient Financial Specialist Apr 2023 – Present

- Analyzed patient data to support prior authorization, claims accuracy, and reimbursement alignment.

- Collaborated across departments to streamline documentation, billing, and compliance processes.

- Supported utilization review by verifying medical necessity and aligning records with ICD-10 and CPT coding standards.

- Proposed a document management system that improved team efficiency by 15%.

- Facilitated peer review meetings to ensure accuracy in data entry and claims workflows.

• Ambulatory Urgent Care – Greensboro, NC

Patient Intake Specialist PRN Emergency Telemedicine (Remote Overnight) Dec 2021

– Apr 2023

- Supported remote emergency telemedicine operations overnight by processing patient intake, verifying insurance, and preparing EHR documentation in real time.

- Ensured accuracy and confidentiality in high-pressure environments while maintaining compliance with HIPAA and ICD-10 coding standards.

- Collaborated with on-call providers to streamline virtual workflows and patient triage processes.

- Maintained a high level of responsiveness and data accuracy during overnight shifts, contributing to smooth telehealth service delivery.

• Novant Health Charlotte Orthopedic Hospital – Charlotte, NC Certified Nursing Assistant & Medical Unit Receptionist Aug 2020 – Sep 2021

- Assisted with patient care and maintained accurate documentation in clinical and administrative systems.

- Handled scheduling, medical record updates, and front desk communication with patients and families.

- Supported nursing staff with timely, compliant documentation to support chart accuracy. Education

Bachelor of Science in Health Systems Management

University of North Carolina at Charlotte

Minors: Biology & Public Health Graduated: [2021] Relevant Coursework: Healthcare Information Technology, Public Health Informatics, Health Data Management, Healthcare Systems & Operations

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