Customer Service Food Safety

TR

TANISHEA ROGERS

butterfly_ayanna@yahoo.com 832-***-**** Houston, TX 77022

Experienced Food and Bar with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Menu knowledge

Order Management

POS System Operation

Order Accuracy

Food allergy awareness

Professional Appearance

Salesmanship

Food safety understanding

Handling Complaints

Beverage Preparation

Safe Food Handling

California Pizza Kitchen HOUSTON, TX

Wait Staff Member

05/2002 - Current

Provided excellent customer service to guests, ensuring they had an enjoyable experience.

Managed multiple tasks simultaneously while remaining organized under pressure.

Delivered food items to customers at their tables in a friendly, courteous manner.

The Toasted Yolk HOUSTON, T

To-Go Specialist

07/2015 - 09/2017

Greeted customers and taking orders for to-go.

Operated cash register, collected payment from customers. Verified accuracy of all orders before packing them. Restocked shelves with supplies such as condiments, napkins and utensils. Received incoming deliveries from vendors and checked contents against purchase orders for accuracy.

Processed payments

Filin mobile and online orders efficiently and on-time. Packaged and bagged cooked food and prepared items. The Toasted Yolk HOUSTON, TX

Senior Wait Staff Member

04/2009 - 09/2017

Giving excellent customer service

Managed multiple tasks simultaneously

Delivered food, drink to customers

Performed opening and closing duties

Managed morning rush of customers daily with efficient, levelheaded customer service.

Operated cash registers to process customer payments. Assisted in setting up special events such as banquets or buffets for large groups of people.

Assisted other waitstaff members when needed during busy times or on Summary

Skills

Experience

large parties.

Collected payments and provided accurate change.

Greeted customers and took orders for coffee drinks, food items, and other beverages.

Performed opening and closing duties including restocking supplies. Provided drink suggestions to customers based on their preferences. Completed regular bar inventories and daily requisition sheets. The Toasted Yolk Houston, TX

Barista

06/2014 - 08/2017

The Toasted Yolk Houston, TX

Bartender

09/2013 - 08/2017

Greeted customers and provided excellent customer service. Prepared alcoholic and non-alcoholic beverages according to recipe. Cleaning bar area, glassware, utensils, and equipment. Suggesting drinks to customers based on their preferences. Setting up the bar for the shift.

Kept track and managing all orders.

Stocked ice bins and coolers as needed throughout shift. Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Cleansed glasses with sanitizing solution after each use. Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Following TABC regulations

Olive Garden Restaurant HOUSTON, TX

Bartender

08/1999 - 03/2000

Greeted customers and provided excellent customer service. Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Ensured proper sanitation of bar area, glassware, utensils, and equipment. Texas School Of Bartenders Houston

Qualified Mixologist in Bartending

06/2024

Houston Community College Houston, TX

Associate of Arts in Business Administration

09/2004

TABC Certification

Texas Food Handler Certification

Education and Training

360Training

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