Business Administration

Christina S Likens

**** ******* **** * Downers Grove, IL 60516 * 630-***-**** * ********@***.***

Summary

Business professional with multiple skillsets dedicated to providing outstanding service in various departments with a commitment to accuracy. Providing services in various industries such as corporate, government, banking, credit card, retail, health care and private sectors. Creative thinker and focused on bottom-line results. Excels in multi-tasking, delegating and prioritizing work assignments. Team player ready to establish positive relationships within the workforce. Highlights

• MS Office

• ACCPAC Accounting Software

• Excellent attention to detail

• Proficient 10 key

• Proficient 3 Way Match

• QuickBooks Accounting Software (Web & Desktop)

• CCC Software (Auto Body Platform)

Experience

Trinity Lutheran Church – Lisle, IL * Stacked Roles* January 2014 – 2017 Created financial transactions and reconciliation of accounting journals. Posted invoices to customers and vendors, entered cash/credit card/check receipts, and made bank deposits. Posted and paid supplier invoices within terms and negotiated discounts when applicable. Reconciled accounts to ensure accuracy. Maintained an orderly accounting system and charts of accounts. Provided support to Sr Pastors, Church Coordinators and Operations as requested. Worked closely with the congregation for fellowship and resource navigation within the church. O’Hare Auto Body – Bensenville, IL * Stacked Roles * Contract Client * 1.5 Year Term Streamline Accounting/Office Administrator

January 2017 – June 2018

Managed, balanced, and maintained ledgers using in-house accounting platform to the principal/owner. Monitored, tracked, and balanced all expenses and activity to personal and company accounts. Developed monthly, quarterly, and yearly financial statements. Including cash flow, management of petty cash, employee reimbursements, profit and loss statements and balance sheets. Prepared and completed company payroll. Supervised all AR and AP tasks and entries, including weekly check runs.

Developed office services by organizing operations and procedures; designing filing systems; reviewing and approving supply and purchasing requisitions; assigning and monitoring clerical functions; Responsible for organizational procedures and systems for office personnel; scheduled and coordinated various meetings, appointments and travel when needed. Ordered supplies and equipment as needed. Established a positive team atmosphere through leadership and development. Imprint Enterprises, Inc. – Aurora, IL * Stacked Roles* 1995 to 2007 Operations/Office Administration

Maintained office condition and arranged necessary repairs. Enforced office and payment policies as needed. Ensured all invoices for purchase orders were invoiced and paid on time. Managed contract and price negations with vendors, service providers and office lease. Provided positive friendly support to all office visitors. Assisted Owners in the onboarding process for new hires. Addressed and resolved employee queries regarding any inner office conflict with other employees. Accounts Receivable/Collections Supervisor

Supervised accounts receivable clerks (team of 3). Assisted in making collection calls and negotiated with customer/client legal teams to arrange payments collected for customers in arrears. Executed AR reporting and reconciliation procedures to Senior Management/CEO/CFO. Performed debit, credit and total accounts on spreadsheets using specialized accounting software. Received recorded, banked cash, checks and vouchers as well as reconciled records of company transactions. Resolved non- routine, complex and unexpected accounting errors. Reviewed collection reports to determine the status of collection amounts of outstanding balances. Entered accounting records from clients' checks and cash receipts. Customer Service

Interacted with customers to provide information in response to inquiries, concerns and requests about products and services. Responded efficiently to customer inquiries and resolved customer complaints. Obtained and evaluated all relevant information to handle customer issues in an efficient and timely manner. Recorded electronic records of all direct requests, interactions and transactions and all comments, complaints and details of any actions taken. Communicated and coordinated with Sales and Management about all communication between customers.

Accounts Payable

General AP reporting and reconciliation procedures. Compiled financial reports, prepared checks and financial pages for presentation to Senior Management/CEO/CFO.

Data Entry

Entered sales orders, updated customer information for Sales Team, entered and processed orders for shipping department to ensure orders are expedited fast and efficiently.

Reception/Switchboard

Operated 20-line switchboard, relaying messages for Sales Personnel, Purchasing, Customer Service & Support, Senior Management, Owner/President, and Vice President.

Education

• Downers Grove North High School

• College of DuPage

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