WFH remote part time customer service rep/Receptionist/ Scheduler

Shannon Lewis

Cane Ridge, TN *****

**********@*****.*** +1-615-***-****

Professional Summary

Enthusiastic customer support and administrative professional with extensive experience in customer servi communication, and multitasking. Skilled in managing client interactions, scheduling, data entry, and handl multi-line phone systems. Known for reliability, strong organizational abilities, and a passion for helping oth Core Skills

- Customer Service & Communication: Highly proficient in engaging with customers, responding to inquiries and managing various customer service roles across industries.

- Administrative Support: Skilled in scheduling, data entry, reception duties, and multi-line phone systems, with a proven ability to handle high-volume tasks.

- Problem Solving & Adaptability: Experienced in resolving client issues efficiently and managing diverse responsibilities in dynamic environments.

Experience

Self-Employed Cosmetologist & Receptionist

Studio 217, Brentwood, TN July 2003 - Present

- Provides exceptional client care, including scheduling and answering client inquiries, while managing administrative tasks independently. Customer Service & Cashier

Sally's Beauty Supply, Brentwood, TN Nov 2015 - Jun 2017

- Assisted customers with product selection, managed sales transactions, maintained inventory, and supported day-to-day operations in a fast-paced retail setting. Receptionist & Administrative Assistant

Various Roles Nashville, TN Area

- Front Desk Coordinator, Illusions Salon & Day Spa - Managed multi-line phone scheduling for high client volume, ensuring a positive and organized experience for all guests.

- Administrative roles across offices and salons - Demonstrated strong organizational skills, handled customer inquiries, and supported team needs with a professional, client-focused approach. Education

Bachelor of Arts

David Lipscomb University, Nashville, TN

Cosmetology Certification

Lyles School of Hair Design, Nashville, TN

Certifications

- Cosmetology License (Active)

Assessments

- Attention to Detail: Completed

- Reliability, Communication Skills: Highly Proficient

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