Business Analyst Power Bi

Anubhuti Bhargava

Grand Rapids, Michigan, United States

Phone No: 248-***-****

Email: **********@******.***

Summary

Senior Business Analyst & Project Manager with 15+ years of experience leading technology and business transformation initiatives in Healthcare, Banking, and Manufacturing. Expertise across the full SDLC from requirements and process mapping to UAT, compliance, and delivery. Skilled in Agile and Waterfall methodologies, stakeholder management, and translating complex needs into practical, actionable solutions. Recognized for building trust with business and IT teams, managing global stakeholders, and delivering solutions that improve compliance, efficiency, and reporting accuracy. Proficient in Azure DevOps, Power BI, Confluence, and SharePoint, with a strong record of success in PLM integrations, RMA automation, and compliance-driven projects. Currently expanding skills in AI and Generative AI, applying modern tools to accelerate documentation, testing, and reporting while ensuring that business requirements and stakeholder needs remain at the center of every project.

Core Skills

•Business Analysis & Product Ownership

•Agile (Scrum, Kanban) Waterfall Hybrid Delivery

•Requirements Gathering User Stories BRD RTM Process Mapping

•UAT / Test Planning / QA Collaboration

•Change Management & Compliance (Healthcare, Banking, Government)

•Data Analysis & Dashboards (Power BI, Excel, CRM Integration)

•Tools: Jira, Azure DevOps, Confluence, SharePoint, Visio, MS Project

•Generative AI (ChatGPT, Copilot, Prompt Engineering, Power BI AI)

Experience:

Randstad Digital at Gentex Corporation, Zeeland, Michigan 16 April 2024 – 16 May 2025

Role Senior Business Analyst (Contract)

•Leadership of Product Ownership – Developed Statements of Work (SOWs) for procurement requests, coordinated requirements for RFP processes, and led cross-functional teams to deliver PLM technology solutions aligned with strategic priorities. Owned full SDLC involvement: requirements, design, development, testing, and deployment. Built business cases and cost estimates for enterprise PLM integrations.

•Automation of RMA Process – Designed and delivered an automated Return Material Authorization (RMA) process, reducing manual effort and improving turnaround time by 30%, enhancing customer satisfaction and operational efficiency.

•Integration with Power BI & CRM – Partnered with IT and business stakeholders to integrate CRM data into Power BI dashboards, enabling real-time visibility into claims, RMA, and compliance KPIs. Provided leadership with accurate, on-demand insights that improved decision-making and reporting accuracy.

•Test Phase Involvement – Analyzed complex PLM requirements to create detailed test cases, test scripts, and functional test plans. Led User Acceptance Testing (UAT) with stakeholders, validating system integrations against business needs. Produced test documentation and reports in line with QA and compliance standards.

•Agile Project Delivery – Managed Azure DevOps/Jira backlogs, tracked sprints, and facilitated requirement workshops. Partnered with developers and testers to resolve issues quickly and deliver on sprint commitments.

•Change Management & Compliance – Ensured adherence to change control policies, acted as liaison auditor, and maintained project documentation in SharePoint/Confluence with strict version control. Developed and validated functional specifications for system enhancements supporting accurate data submission for risk adjustment.

•Communication & Collaboration – Facilitated workshops and prototype demos in Aras PLM for faster approvals. Acted as bridge between technical teams and business stakeholders to ensure alignment of requirements and solution design.

•Management & Reporting – Provided leadership with weekly status reports, risk logs, and resource forecasts. Oversaw continuous improvement of project processes through stakeholder feedback. Developed executive-level dashboards and compliance reports in Power BI, enabling data-driven decision-making.

•Power BI Collaboration – Designed and maintained interactive Power BI dashboards, improving real-time data visibility and collaboration across Agile teams. Delivered actionable insights into risk-adjustment KPIs and compliance metrics.

BCBS, Chicago, Illinois Jan 2022- June 2023

Role: Senior Business Analyst (Contract)

•Compliance & Risk Adjustment – Partnered with auditors and compliance teams to support clinical documentation audits and risk adjustment reporting, ensuring adherence to federal and state healthcare regulations.

•Agile Delivery – Collaborated with product owners to manage backlogs in Azure DevOps, defined user stories, and worked with developers/testers to deliver reporting module enhancements in sprints.

•Requirements & Gap Analysis – Conducted gap analysis for system migrations; authored BRDs, user stories, and test cases to ensure seamless transition and regulatory compliance.

•Test Planning & UAT – Created and executed UAT plans with stakeholders, validating end-to-end processes and ensuring system accuracy for compliance reporting.

•Stakeholder Collaboration – Facilitated Joint Application Development (JAD) sessions with clinical, compliance, and IT stakeholders to co-design solutions and resolve cross-team gaps.

•Reporting Improvements – Streamlined compliance reporting processes, reducing audit reporting turnaround time by 20%, and improved transparency for leadership through enhanced dashboards.

Wells Fargo, Sacramento, CA Aug 2017-Dec 2021

Role: Business Analyst (Contract)

•Requirements & Analysis – Gathered and documented detailed requirements, created use cases, UML diagrams, and RTMs for fintech applications supporting retail banking.

•System Integration & UAT – Coordinated integration and UAT cycles across multiple systems, ensuring end-to-end validation of complex business processes.

•Agile Delivery – Collaborated with developers and QA teams, managing backlogs and supporting sprint delivery to ensure scope and quality alignment.

•Defect Resolution & QA – Partnered with testers and developers to resolve issues efficiently, improving defect resolution speed by 25%.

•Collaboration & Communication – Acted as liaison between business teams, engineers, and testers, ensuring shared understanding of requirements and quick resolution of blockers.

Med Evolution and Global Footprint Aug 2013 - Jul 2017

Role: Project Coordinator/Business Analyst and Lead for Web Designer Shanghai, China.

•Acted as bridge between clients and delivery teams, eliciting requirements and translating them for developers.

•Coordinated SEM deliverables, UAT documentation, and post-production support.

•Strengthened vendor compliance processes, ensuring supplier adherence to healthcare standards.

•Prepared training materials and user workshops, improving stakeholder adoption.

Tata Consultancy Service Dec 2003 – Nov 2007

Role: Project Manager/Project Lead New Delhi, India.

•Managed enterprise change request systems for a global pharmaceutical client, leading cross-functional teams across QA, compliance, and IT.

•Directed project governance — status reports, risk logs, control charts — ensuring delivery within scope, budget, and compliance standards.

•Implemented quality assurance processes under TCS IPMS, improving client satisfaction and ensuring audit readiness.

•Oversaw resource allocation, performance reviews, and BCP planning for distributed project teams.

•Achieved PMP certification (2003) while leading these programs — demonstrating commitment to structured project delivery and professional growth.

Wipro Technologies Aug 1999 - Mar 2003

Role: Web Developer/Team Lead Bengaluru, India.

•Developed enterprise applications for multinational and government clients.

•Income Tax Department of India (Federal Govt Project): Directed full lifecycle delivery of a tax module that streamlined form filing and review processes across authorities. Led a 63-member team from requirements through deployment and training.

•Partnered with Deloitte & Touche on tax computation system performance improvements, achieving a 1.5% efficiency gain.

Technical Skills:

•Project Management Tools: Azure DevOps, Jira, MS Project, Visio, PowerPoint

•SDLC & Methodologies: Agile, Waterfall, Unified Modeling Language (UML), RUP

•Documentation & Analysis Tools: MS SharePoint, Rational Requisite-Pro, Rational Clear–Quest

•Modeling & Design Tools: Microsoft Visio, Rational Rose

Additional Achievements

•Delivered RMA automation at Gentex, cutting turnaround time by 30%.

•Improved compliance reporting turnaround by 20% at BCBS, reducing audit risk.

•Increased defect resolution speed by 25% at Wells Fargo through structured UAT coordination.

•Built interactive Power BI dashboards integrated with CRM, enabling real-time KPI tracking and improved executive decision-making.

•Successfully managed global, cross-functional teams and delivered projects across Healthcare, Banking, Manufacturing, Pharma, and Government sectors.

Recent Upskilling – AI & Generative AI (2025)

•Practical knowledge of LLMs, prompt engineering, and applied AI use cases for BA work.

•Hands-on with ChatGPT, Copilot, Perplexity, Power BI AI integration and many more.

•Applied AI to accelerate requirements documentation, test case generation, and compliance reporting.

•Positioning as an AI Generalist — blending BA expertise with modern AI productivity tools.

Education & Certifications

•PMP Certification (2003) – not currently active

•MCA – Master of Computer Applications

•B.Sc. – Computer Science

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