Customer Service High School
Resume:
Shiela Nambatya
**** ********** **, *** **, Laurel, MD 20724
Email:***********@*****.***
Work & Volunteer Experience
Surgical Technician – U.S. Military
August 2024 – July 2025
Assisted surgeons in operations and maintained sterile environments in operating rooms. Prepared surgical equipment and patients according to medical procedures. Gained invaluable experience in discipline, adaptability, and high-stress teamwork. Food Service Crew Member - Taco Bell
6281 Washington Blvd, Elkridge, MD 21075 410-***-**** September 2022 - August 2024
Managed effective customer service, ordering, and prompt food preparation. Maintained cleanliness and organization for heavy-traffic situations. Trained new hires and supported shift managers for busy periods. Store Associate - ALDI
608 Quince Orchard Rd, Gaithersburg, MD 20878 855-***-**** May 2019 - October 2021
Managed register effectively while providing effective customer checkout experience. Restocked products, maintained cleanliness, and followed company display standards. Helped with opening and closing duties and ensured effective store operations. Cashier - ShopRite Supermarkets
Kampala, Uganda
November 2012 - December 2015
Welcomed customers and served shoppers with a smile through the store. Handled cash register transactions, verified accuracy, and kept sufficient supplies of change on hand.
Babysitter - Private Client
March 2017 - May 2019
Supervised children in a safe and stimulating environment. Directed creative activities and supervised mealtime and bedtime schedules. Teacher's Assistant & Math Tutor - Watkins Mill High School Gaithersburg,Md
Grade 11, Volunteer
Offered mathematics tutoring to students through the High School Plus program. Responsible for classroom management and general assistance to teachers. Education
University of Maryland, Baltimore County (UMBC)
Bachelor of Science in Biochemistry
September 2020 - present
Watkins Mill High School - Gaithersburg, MD
High School Diploma
Graduated: June 2020
Skills & Strengths
Good Commercial Awareness & Customer Service
Cool Under Pressure & Military Disciplined
Rapid Learning with Adaptability to Suit Any Role
Independent Drive & Teamwork
Strong Organizational Skills in Dynamic Work Environments Experienced with POS Systems & Retail Procedures
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