Document Control Personal Assistant

PAVITHRA SUNDARAM

Doha, Qatar – Phone +974********

Email : ***********@*****.***,

LinkedIn Profile : www.linkedin.com/in/pavithra-sundaram-8253b81a9 Professional Summary

Experience of 14 years with 12 years in Qatar Energy (QP) as Senior Personal Assistant and Administrative / Technical Assistant in HR, Quality and Document Control Assistant support till 2020.

Skilled in coordinating high- level administrative support and document control. Experienced in supervising high performing administrative teams to ensure all office administration and documentation are carried out effectively against demanding resource and time constraints. Proven ability to build productive relationships with both clients and employees.

Can efficiently Coordinates Engineering, Contracts department, Human Resource, Medical Service Department, Major Projects, any technical related problems in documents, Time Management, SAP Audit documents and professionally assist customers in their various requirements.

Skills

SAP Modules

ASSAI Modules

EDMS Modules

Confidentiality

Administrative Operations

Document Control

Record Management

Client Relationships

Diary and Appointment

Setting

Report Writing

Organization / HR support

Staff Development/ training

Work History

Qatar Energy : Technical / Admin Assistant

08/2016 – 06/2020

Streamlined technical processes in (SAP, Purchase requisitions, Service Entry documents) for improved productivity through meticulous documentation and organization of procedures (hard copy, electronic and work area).

Provided General Administration support to Department Technical Incoming and Outgoing documents of Department and contractor

Process Engineering and supplier documents through all procedural steps in accordance with procedure and guidelines.

Performs data entry to produce logs, transmittals and other reports (Coordination with Finance and Invoice uploading and approval in SAP).

Provide reproduction, scanning support, distribution of documents, retrieval and filing of all project documents.

Supporting Planning Division in Program assistance in documentation.

Assist in Record Management and Archival exercise. Education

06/2001

Bachelor of Science, Chemistry

Dr. Ambedkar Govt. Arts and

Science College,

Madras University, India.

06/2000

Certified Computer Diploma

NIIT Institute

Diploma Computer and

Information Technology

Qatar Energy : Sr. Personal Assistant

06/2014 – 08/2016

Managed high-pressure situations with poise, resolving urgent issues in a timely manner to maintain executive focus on key priorities.

Handled sensitive information with discretion, maintaining confidentiality while supporting executive needs.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

Attended meetings, took notes and tracked action items.

Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.

Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Screened personal and business calls and directed to appropriate party. Certification

Introduction to Quality (ISO

9001:2000) Certification &

Implementation (with

certificate)

Occupational Health and

Safety Management

System (OHSAS – 18001)

Awareness.

Report Writing Course.

Understanding Basic Skills

Customer Satisfaction

Course

Promoted team productivity by keeping supplies organized and well-stocked. Qatar Energy : Sr. Administrative Assistant

04/2009 – 06/2014

Streamlined office operations by implementing efficient administrative processes and Document Control System.

Boosted client satisfaction by providing exceptional customer service through timely responses to inquiries and resolving issues efficiently.

Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.

Assisted in the creation of compelling presentations for executive-level meetings using advanced PowerPoint skills.

Created and updated records and files to maintain document compliance.

Kept files and records in content management systems such as MS SharePoint, EXCEL and others.

Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.

Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.

Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.

Fraud Risk Management by

KPMG and Qatar

Petroleum

Awarded for supporting

team in administration level

Personal Details

Nationality : Indian

Date of Birth : 10/12/1980

Marital Status : Married

Resident Status : 280********

Sponsorship : Family

NOC : NOT REQUIRED

Time Period : IMMEDIATE

Qatar Energy : Human Resources Assistant

10/2007 – 04/2009

Improved employee satisfaction by streamlining HR processes and implementing efficient systems.

Assisted with creating employee handbooks and manuals.

Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.

Enhanced communication within the organization by managing internal newsletters and announcements.

Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.

Provided support for employee performance evaluations, ensuring timely completion and proper documentation.

Reduced employee turnover through thoughtful onboarding procedures and ongoing professional development opportunities.

Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.

Developed training materials to facilitate consistent onboarding experiences for new hires across departments.

Streamlined recruitment efforts by implementing applicant tracking systems and improving candidate screening processes.

Dr.Kamaraj Higher Secondary School : Computer Operator 06/ 2001 – 05/2003

Maintained computers and computer systems (software) to program, write software, set up functions, enter data, or process information.

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Informs and/or updates the school directors, the peers and the subordinates on relevant information in a timely manner.

Maintain Student Information and ERP system in school.

Provide data as and when needed.

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