Customer Service Office Coordinator
Resume:
Tashay Branford
Oakland, CA 94601
415-***-**** *******@*****.***
OBJECTIVE Seeking a challenging and rewarding position where I can utilize my customer service skills while working with diverse clientele.
EDUCATION
05/2012 University of San Francisco
San Francisco, California 94117
Bachelor of Science
Organizational Behavior & Leadership
WORK EXPERIENCE
09/19-Present William's Lea @ Baker & McKenzie
Receptionist/Office Coordinator
San Francisco, CA 94111
•Manage conference room reservations & visiting office reservations
•Coordinate requirements for meetings such as IT set ups, catering, & room arrangements
•Responsible for facilitating office service request
•Handle accounts payable for catering for office lunches & group meetings
•Provide Notary Public services
03/12-1/19 The Cheesecake Factory
Server
San Francisco, CA 94102
•Responsible for maintaining guest relations across a broad clientele
•Able to efficiently satisfy guest needs while working in a demanding, fast-paced environment
•Effectively communicate with customers and staff to create a positive customer experience
•Maintain composure under pressure during very hectic business hours
•Utilized Customer Service skills to provide exemplary service
•Trainer
10/06-5/08 Wells Fargo Bank
Sales Specialist & Teller
San Francisco, CA 94114
•Worked with diverse financial accounts while researching and informing customers of additional account benefits
•Utilized sales strategies to up-sell products to existing bank customers
•Exceeded sales goals and customer service surveys
•Responsible for cash handling and credit card transactions
•Used problem-solving skills to settle any customer issues
SKILLS
•Precise and detail oriented
•Highly dependable
•Passion for relationship building
•Good written and verbal communicator
•Comfortable with public speaking
•Experienced with Microsoft Office (PowerPoint, Word, Excel)
REFERENCES
Available upon request.
Contact this candidate