Administrative Assistant Executive

LUANN ARSENAULT

Reading, MA ***** 1-339-***-**** *************@*****.***

https://www.linkedin.com/in/luann-arsenault-59468a14

Summary

Experienced and results-driven Administrative Assistant with 15+ years of success supporting senior leadership, including a decade at a global software company. Adept at managing complex schedules, coordinating meetings, and handling confidential communications. Recognized for working independently, exceeding expectations, and quickly mastering new systems to support fast-paced, mission-driven teams.

Skills

Administrative Expertise:

Administrative Support

Calendar Management and Scheduling

Meeting Coordination and Facilitation

Expense Processing

Technical Proficiency:

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook

Google Suite (Docs, Sheets, Drive)

Interpersonal and Team Skills:

Communication Skills (Written and Verbal)

Confidentiality and Discretion

Organizational and Operational Skills:

Travel Arrangements (Domestic and International)

Event Planning and Execution

Multitasking and Prioritization

Professional Experience

ADMINISTRATIVE ASSISTANT ABIOMED, JOHNSON & JOHNSON SEPTEMBER 2024 – JUNE 2025

Administrative Assistant to Global Head of Clinical Training and Global Directors

Skillfully managed complex and high-volume calendars for executive leaders.

Coordinated meetings seamlessly across multiple global time zones.

Arranged and oversaw detailed international travel itineraries.

Prepared, submitted, and reconciled expense reports with accuracy.

Designed and edited impactful PowerPoint presentations for various audiences.

Attended meetings to capture and distribute concise, actionable minutes.

EXECUTIVE ASSISTANT TIBCO SOFTWARE, INC. APRIL 2013 – JULY 2023

Executive Assistant to the Senior Vice President, TIBCO Sales, Boston, MA Office

Delivered comprehensive administrative and secretarial support to executive leadership.

Processed expense reports, ensuring timely and accurate payments.

Managed complex calendars, expertly prioritizing meetings and maintaining strict adherence to schedules.

Collaborated seamlessly with fellow Executive Assistants to harmonize complex schedules.

Orchestrated policy-compliant travel arrangements, ensuring executives hassle-free trips.

Coordinated meetings. Secured and set up meeting space. Elevated meeting experiences by

arranging catering and restaurant deliveries to cater to the culinary needs of attendees.

Executed company-wide off-site events, including the prestigious Global Sales Kickoff.

Managed Boston Event Center. Expertly and single-handedly managed the bustling Event Center at

the Boston office, flawlessly coordinating on-site meetings for up to 100 attendees. Responsibilities encompassed attendee communication, setting up meeting spaces, determining IT/AV requirements, catering coordination, and securing accommodations for out-of-town guests.

Assisted with onboarding of new employees, including paperwork and IT setup.

OFFICE MANAGER/RECEPTIONIST KONARKA TECHNOLOGIES, INC LOWELL, MA APRIL 2011-MAY 2012

Undertook receptionist responsibilities, warmly welcomed visitors, and directed them to

relevant staff members.

Oversaw daily activities, maintaining office supplies and ensuring a productive work environment.

Managed office maintenance, coordinating with cleaning and building services, and handling repairs.

Managed relationships with vendors for supplies and services, including negotiating vendor pricing.

Managed employees’ time and attendance records, handling requests for paid time off.

Maintained and organized company files, ensuring accessibility and orderliness.

Handled incoming and outgoing mail, emails and other forms of communication.

OFFICE MANAGER/ BOOKKEEPER EXPO DESIGN CENTER BURLINGTON, MA JUNE 2000-APRIL 2009

Functioned as the point of contact for managers, HR personnel, and store associates. Diligently upheld Computer Room operations, consistently achieving audit scores between 95-100%.

Delivered daily administrative assistance to the management team and store associates.

Reconciled cashiers’ daily sales, averaging $100,000 in transactions.

Handled the processing of expense reports and vendor payment requests.

Resolved payroll discrepancies and expertly handled paid time-off requests

for a workforce of 180 associates.

Oversaw inventory management and procurement of all office and maintenance

supplies, consistently staying with the monthly budget.

Diagnosed and addressed issues with computer and cash register equipment, collaborating with

the Help Desk to ensure resolution.

Education

North Shore Community College, Danvers, MA Microsoft Office Specialist Expert Certification Training

Millennium Training Institute, Woburn, MA Administrative Assistant II Certification

Middlesex Community College, Bedford, MA Secretarial Science Program

Volunteer

HELPIS, Help Me Help Someone, Inc., Burlington, MA 2010 – Present

Secretary, Board of Directors

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