Scrum Master Product Owner

**+ years of experience in systems management and SDLC, combined with a strong understanding of business objectives, enables effective definition and prioritization of product backlogs, driving value-driven product development aligned with product success. Proven ability to translate business requirements into actionable product features, ensuring alignment with stakeholder needs using Agile and Scaled Agile (SAFe) methodologies to lead Scrum teams.

COMPETENCIES

EXPERIENCE

T-Mobile, Overland Park, KS

Date Science Agile Coach / Senior Scrum Master, 7/2022 – Present

Transformed 4 Data Science teams (Marketing, Consumer, and TBG) from ad-hoc operations to Agile proficiency through targeted coaching and mentorship, significantly increasing team efficiency and project predictability.

Facilitated Agile methodologies for 3 cross-functional AI/ML teams, resulting in a 30% increase in sprint velocity and improved model accuracy by 15%.

Led daily stand-ups, sprint planning, and retrospectives for a team of 10-20 data scientists and ML engineers.

Collaborated with Product Owners to define, prioritize, and refine AI feature backlogs, ensuring alignment with business objectives and technical feasibility.

Acted as a proxy Product Owner in backlog refinement sessions, articulating user needs and contributing to the product roadmap.

Coached team members on Agile best practices tailored for machine learning workflows, improving overall team efficiency by 20%.

Facilitated effective communication between technical AI/ML teams and non-technical stakeholders, improving project transparency and stakeholder satisfaction

T-Mobile, Overland Park, KS

Finance Agile Coach / Senior Scrum Master, 6/2021 –7/2022

•Collaborate Scaled Agile continuous improvement processes and practices to help the team increase velocity within 6 months of adoption by 40%.

•Eliminated impediments to accomplish 90%+ of teams Sprint backlog commitment.

•Established 5 successful Program Increments, increasing content by 25%, decreasing bugs 70%, and assuring 100% functionality with each Sprint.

•Achieved 3 employee TMO recognition badges for quality and project execution.

•Managed a cross-functional team of 18 in 4 locations (Kansas, Texas, Washington, and India), ranging from entry-level to senior developers, and closely collaborated with Product Owner.

•Worked closely with stakeholders to gather and document product requirements, translating them into clear user stories and acceptance criteria.

•Leverages cloud technology to modernize data experience from Teradata (big data warehouse) to Azure/Snowflake cloud to one common accounting platform.

Northrop Grumman / Perspecta, Topeka, KS

Agile Scrum Master to the US Postal Service, 4/2016 – 6/2021

•Guided agile methodologies using Scrum Framework to support 4 development teams as Scrum master and Agile Coach.

•Lead Agile teams through daily stand-up, planning sessions, backlog grooming, planning, retrospectives, and demos.

•Lead weekly Kanban review of high visibility and business affecting projects with Product Owners, Developers, and Business Analysts for executive level management.

•Deployed Oracle based ERP solutions (Oracle DB, Oracle EBS, Demantra, ASCP, OBIEE) promoting advanced supply chain planning, purchasing, warehousing for all 50 states and US territories.

ADB Wireless, Blue Springs, MO

Manager/Senior Project Manager, 10/2014 – 5/2016

•Developed and transitioned to an online database for project financials, inventory control, and reporting for ERP system integration for over 400 site surveys.

•Conducted earned value management (EVM) for objective project status reporting to Management reducing budget variance to 5%.

•Awarded more than $2 million in radio tower build and upgrades through RFP/RFQ process.

•Scheduled and demonstrated completed business acceptance documentation for 80 sites prior to final production deployment.

SPRINT, Overland Park, KS

Project Manager III, 08/2013 – 09/2014

•Drove scalable end-to-end small cell deployment solutions by developing and implementing reusable PMO processes, resulting in the successful deployment of 110 sites across ALU, Samsung, and NSN.

•Successfully managed initial First Integration Testing (FIT) for 32 Ericsson PICO sites, including vendor and site acquisition, demonstrating strong market-level support and project oversight.

•Implemented a tracking tool for 300+ small cell projects, reducing requirement discrepancies by 35% and ensuring precise alignment between stakeholder needs and vendor agreements.

MYCOM, multiple locations, United States

Manager, 08/2009 – 08/2013

•Managed LTE build projects in 4 markets, optimizing field resource allocation and scheduling, resulting in a 20% reduction in project delays and on-time completion within budget.

•Developed Management-by-Milestone tracker and program health check dashboard increasing 35% efficiency.

•Reduced GSM Nokia and Ericsson base transceiver station radio capacity by 40%.

•Managed Vendor by organizing and directing Ethernet integration of 350 cell sites.

SPRINT, Overland Park, KS

Sr. Project Manager, 09/2005 – 06/2009

•Implemented IT EAI middleware applications, IBM Websphere WCS & MB, Datapower, Amdocs Migration, and Cognos billing support systems over 8 major releases.

•Created work breakdown structure, risk management plan, quality and change control planning supporting team of 20 in 3 locations (Kansas, Brazil, and India).

•Conducted Subscriber Migration Program of 40 million subscribers from DB2 systems to Oracle 9i and Amdocs.

•Architected Comverse management system (TMS), configuration, and alarming for 42 national voice mail systems.

Previous positions include Sr Engineer for Sprint PCS, Switch Technician for Cellular One, U.S. Air Force Space Operations Satellite Communications Technician for Ford Aerospace, and AWACS Computer Technician with the United States Air Force.

EDUCATION AND CERTIFICATIONS

•Certified SAFe 6 Practice Consultant (SPC), Scaled Agile

•Certified SAFe 6 Scrum Master (SSM), Scaled Agile

•Certified SAFe 6 Agilist (SA), Scaled Agile

•Certified Lean Six Sigma Green Belt (CLSSGB)

•Certified Scrum Master (CSM)

•Certified Scrum Agile Scrum Product Owner (CASPO)

•Professional Project Manager (PPM)

•Certified Machine Learning Expert (CMLE), Global Tech Council

•Databricks Accredited GenAI Fundamentals

•ITIL v3 Foundation Certification, Axelos

•B.S. Computer Science, Electronics Technology, Hesser College, Manchester, NH

•Emergency Management, Incident Command System, National Incident Management System (FEMA)

•Secret Security Clearance (U.S. Customs and Border Protection) 2/2019

PATENTS

•Antenna module communication control in an antenna enclosure system, Patent 9,954,568

TECHNICAL MANAGER - SENIOR AGILE COACH

William Rubin

•Certified SAFe Scrum Master & Product Owner Proxy

•Agile Coaching & Stakeholder Management w/ Product Focus

•Continuous Integration & Delivery (CI/CD)

•Data Science AIML

•Jira (Software, Align, Confluence), Azure DevOps.

•Product Backlog Management & Prioritization

•Program Increment (PI) planning.

•Product Vision & Strategy.

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