Karen Mucksavage
Phoenixville, PA *****
************@*******.***
Organized, detail oriented Administrative Assistant with successful record of analyzing and correcting office procedures by creating and implementing better processes for all personnel. Proficient in interacting effectively with all levels of staff and clients including senior managers. Adept at performing multiple functions, meeting deadlines and prioritizing workloads in a fast-paced environment. Maintained high standards of quality.
Work Experience
Case Design – Client Deliveries
Crash Proof Retirement
May 2021 to June 2025
Q&A and Assembly of Deliveries.
Verified delivery using spreadsheets, calc sheet, transfer breakdown and delivery letter.
Prioritized daily workflow of deliveries.
Entered and Tracked contracts on Contracts Received Spread Sheet
Highlighted and scanned contracts for delivery via FedEx and in-house
Created, printed and flagged delivery letters, transfer breakdowns, delivery receipts and contracts sent to clients.
Created scheduling e-mails.
Processed returned deliveries for payment of educators commissions
Created SOP of outgoing Delivery procedures
Exceeded daily metrics in the processing of outgoing and returning deliveries.
Interacted with scheduling, processing, client services, educators and executives efficiently.
HR Admin
Adecco
July 2020 to Jan 2021
Ametek: HR Admin - reorganized/sorted/archived 50+ yrs. Safety/HR files per regulatory requirements, created spreadsheets; disciplinary log, audited HR files I-9s, etc.
Transaction Processor - Vanguard
Randstad - Wayne, PA
Sept 2019 to July 2020
Vanguard: Processed shareholders requests for transfer of assets, new accounts and options/margins in a team environment. Successful in meeting daily metrics. Interacted with Customer Service. Scanned form data entry
HR Data Entry
Kelly Services
Oct 2017 to Feb 2019
Allied Univeral: maintained employee data; transfers, wages, rate changes, promotions, etc.
Data Entry
Health Advocate - Plymouth Meeting, PA – High Accuracy
Oct 2016 to Mar 2017
Data Entry; Flu Shot Forms; entered claims into data base and spreadsheets/invoices, uploaded faxes. –
HR Data Entry
SolomonEdwards – Globus Medical
Dec 2014 to Mar 2015
HR Data Entry, Receptionist – Paychex, entered 6mos. backlogged employee time info. Dec to Mar
Data Entry
Animas, Johnson & Johnson – High Accuracy
April 2012 to April 2014
*Updated pump and meter data primarily. Reviewed complaint device history records for failures / discrepancies.*Entered diagnosis codes, updated device history record complaint status for insulin pumps and meters.
Data Entry
Branch Medical Group – High Accuracy
Oct 2011 to Dec 2011
*Entered/transferred medical device part data from excel into CRM Dynamics AX database. Trained new contractors. *Recognized inconsistencies in database parts data, made inquiries to correct errors.
Independent Consultant/Administrative Assistant
Bryn Mawr Hospital Comprehensive Breast Center
2010 to 2011
Created Flyers for fundraising website for Bryn Mawr Hospital Comprehensive Breast Center. Consulted w/web master concerning corrections/additions to website. Handled/monitored e-mail correspondence for website owner.
Data Entry
De Lage Landen – High Accuracy
2006 to 2010
*Processed vendor In-term/End of term Trade-up/Buyout quotes for Vendors/Customers (AS-400/ORACLE).
*Researched contracts/accounts receivable/data tape to resolve problem issues relating to processed quotes.
*Customer Service relating to processed quotes. Created vendor data sheet to maintain vendor satisfaction.
*Recommended manager supervision of new personnel to prevent vendor dissatisfaction and loss of revenue.
*Entered/Verified Asset Management Cancellation letters. Entered Credit Applications - East / West Coast vendors.
Education Computer Skills
New Horizon Learning Center Win 07, 10, Office 07/365, Word, Excel, PowerPoint,
BA in Psychology Teams, Outlook, AS400, Oracle, Dynamics AX, PDG, CRM,
Rosemont College Holistic Siebel, Paychex, Great Plains, SharePoint, Liberty Net,
BA Candidate (29 credits) Word, Excel, Crave/AWD, Beta. Vast