Administrative Assistant
Resume:
Kimberly N. Torres
Wendell, NC *****
984-***-**** - ***********************@*****.***
Professional Summary
Experienced administrative professional with two decades of support for North Carolina state agencies. Strong skills in clerical operations, scheduling, and records management. Recognized for exceptional organizational abilities and attention to detail. Proficient in Microsoft Office Suite and FIORI (Beacon), with extensive experience in data entry.
Core Skills
Administrative Support & Office
Management
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• Scheduling & Calendar Coordination
• Data Entry & Records Management
Reception & Multi-Line Phone
Systems
•
• Travel Reimbursement Processing
• Mailroom & Document Distribution
• Customer Service & Communication
Microsoft Word, Excel, Access,
Outlook
•
• FIORI/Beacon System
Professional Experience
09/2000 to Current Administrative/Clerical Assistant Temporary Solutions – Raleigh, NC
• Completed various administrative assignments across state agencies. Supported managers with projects, reports, and scheduling of appointments/meetings.
•
Operated multi-line phones, provided customer support, and handled filing
(manual and electronic).
•
Performed data entry, prepared correspondence, and provided minimal accounting support.
•
Demonstrated proficiency with Microsoft Office Suite and strong clerical organization.
•
08/2023 to 04/2025 Administrative Specialist
NC Dept. of Health and Human Services / Division of Health Service Regulation – Raleigh, NC
• Processed correspondence and coordinated onboarding of SHCC members. Managed travel reimbursements, records, and meeting logistics for the State Medical Facilities Plan (SMFP).
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Posted public hearing notices, prepared Office of Administrative Hearings (OAH) binders, and supported public reviews.
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• Assisted with reception coverage, email/voicemail response, and records sales. Utilized Microsoft Office and FIORI systems; ensured accuracy and compliance across multiple concurrent tasks.
•
04/2008 to 09/2010 Processing Assistant VI
NC Department of Transportation (NCDOT) – Raleigh, NC Managed requisitions, filing, and mail distribution through the Mail Service Center.
•
• Ensured accuracy and timeliness of incoming/outgoing mail delivery.
• Ordered supplies and coordinated with supervisors for workflow needs.
• Completed training courses and workshops through NCDOT. Education
No Degree: Accounting And Finance
Wake Technical Community College - Raleigh, NC
General Coursework
No Degree: Business Administration And Management
Strayer University - Raleigh, NC
General Coursework
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