Logistics Associate
Resume:
JAMES MASIBO
PERSONAL INFORMATION
• ID Number: DL-1524935
• Passport Number: PPT- BK897062
PROFESSIONAL HEADLINE
Operations & Logistics Leader
Procurement, Fleet & Facilities
Management Inventory & Expense
Control Process Optimization
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SKILLS
OTIF Delivery and Perfect Order Rate
Improvement
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Warehouse KPIs monitoring and
evaluation
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• Expense budgeting and forecasting
Inventory and Supply Chain
Optimisation
•
• Vendor and 3PL management
SOP development and process
optimisation
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Process Improvement (Lean, Six
Sigma)
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ERP Systems: SAP, Odoo Advanced
Excel
•
CERTIFICATES
Foundation course in Sustainable
cooling and Cold chain ; 25th-29th
August;Clean Cooling Network
•
OSH, 2024-10-01, Occupational Safety
and Health - Safety procedures in an
office or industrial work environment.
•
Basic First Aid, 2024-10-01, Trained on
basic first Aid procedures by Kenya
Red cross Training Institute.
•
Warehouse & Logistics Operations Leader with 8+ years' experience in FMCG, manufacturing, agribusiness, retail distribution, and cold chain logistics. Strong expertise in warehouse management systems, SOP development, and process optimization. Proven record of inventory management and reducing warehouse costs, and increasing order fulfilment efficiency (OTIF >95%). Adept at process continuous improvement, problem-solving, and building high-performance warehouse teams.
EXPERIENCE
November 2024 - Current
Logistics and Fulfilment Lead SokoFresh Agri Innovatins EA, Nairobi, KE
Achievements
March 2022 - November 2024
Logistics Lead SokoFresh Agri Innovations EA, Nairobi, KE Key Achievements:
February 2021 - March 2022
Directed logistics operations for import, local, export, and cold storage unit consignments, and executed outbound logistics. This included managing company inventory in third-party storage space
(NCPB - National Cereals and Produce Board).
•
Designed and implemented standard operating procedures (SOPs) across logistics hubs/stores, improving compliance, dispatch accuracy, and cost efficiency.
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Designed and monitored logistics budgets, achieving consistent 12% monthly savings.
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Coordination of vendor contracts, procurement, and service agreements to ensure a reliable, cost-effective supply.
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Negotiated vendor contracts and 3PL agreements, cutting operational expenses by 15%.
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Scaled avocado exports from pilot to 20 containers per quarter, while doubling sourcing volumes through efficient first-mile logistics in remote areas.
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Led and managed logistics operations across multiple hubs, including the sourcing, onboarding, and management of logistics service providers, ensuring optimal fleet utilisation, timely dispatch, and target cost savings.
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Oversaw import and export logistics, ensuring flawless compliance in documentation, customs clearance, and shipment scheduling.
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Led the procurement function of tools, equipment, and other consumables for the field team; parts, spares and solar panels for the Cold Storage Division.
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Oversaw inventory of produce, tools, equipment, and company assets to ensure visibility, schedule timely repairs and servicing, and maintain optimal operational efficiency.
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Achieved a 9% reduction in transport costs across all local operations through rate negotiations and process optimisation.
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PERSONAL DETAILS
Nairobi, Kenya
*********@*****.***
EDUCATION
11/2015
Diploma Procurement and Supplies
(UK)
CIPS - Chartered Institute in
Procurement and Supply, NAIROBI
08/2015
Bachelor's Degree Purchasing and
Supply Management
KISII UNIVERSITY, KISII
REFERENCES
References available upon request.
Logistics/Dispatch Associate Kyosk Digital Services - ETG, Nairobi, KE
October 2018 - February 2021
Logistics Officer/Coordinator House Mart Company - Sunda International, Nairobi, KE
Key Achievements:
March 2017 - September 2018
Depot Supervisor Copia Global Kenya Limited, Nairobi, KE Key Achievements:
May 2015 - March 2017
Logistics Associate Jumia Group, Nairobi, KE
Oversaw daily retail order fulfilment (120+ orders, 10+ SKUs), ensuring OTIF above 95%.
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Partnered with finance to reconcile delivery costs, track operational expenses, and strengthen budget controls.
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Streamlined dispatch planning and customer fulfilment, reducing turnaround time by 12%.
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Managed the fleet and resolved issues within tight deadlines, ensuring.
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Led logistics coordination for both inbound and outbound trucks across the local and cross-border markets.
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Led and optimised cross-border logistics to EAC countries by managing players across transport, customs, and regulatory bodies, achieving a 50% reduction in truck turnaround time (TaT) through strategic coordination and process streamlining.
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Implemented effective loss control measures that reduced operational liabilities and improved fleet reliability across the logistics network.
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Led strategic negotiations with transport vendors, achieving cost- efficient logistics solutions, and driving down annual freight expenditure by USD 7,650.
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Spearheaded operational cost-saving initiatives such as back-haul strategies, load consolidation, and truck space optimisation, reducing logistics costs by 15%.
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Increased the transporter database by over 70%, which ultimately reduced logistical costs.
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Managed retail depot operations, supervising staging, kitting, and dispatch of over 50 trucks weekly.
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Implemented accurate inventory tracking, improving stock visibility, and reducing losses.
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Executed procurement of depot requirements including furniture, consumables, and services including security services.
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Reconciled daily dispatch with finance and accounts, to ensure costing accuracy.
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Liaise with the Sales Team to review daily and weekly demand forecasts, collaboratively strategise on optimal inventory levels, and work with procurement dpt to ensure timely restocking.
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Led HR and admin functions in cooperation with the HR team; tasks included recruitment, training, payroll, and subordinates' wage processing.
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Supported the scaling of the organisation into new regions and routes through leveraging efficient logistics solutions and excellent customer service.
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Led a team of over 20 staff in transitioning from manual kitting to a tech-enabled system, achieving zero errors and a perfect order rate.
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Performed route planning, dispatch, and fleet management of over 10 vans and motorcycles plying more than 5 routes in Nairobi.
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Led efforts to improve product handover processes between warehouse and logistics departments, reducing misplaced, missing, and damaged items during shipping, which boosted accountability.
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Worked closely with the accounts department to reconcile daily deliveries and update driver commissions.
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