Health Care Coordinator

Jo Ann Barnes, LSW

Jonesboro, AR *****

Phone: 870-***-**** • E-mail: ********@*****.***

EXPERIENCE

Legacy Hospice

Medical Social Worker (August 2021-January 2023)

•Assess the psychosocial status of patients and families/caregivers related to patients to communicate findings to registered nurse and other members of the interdisciplinary group

•Evaluate family dynamics, caregiver abilities, volunteer needs, bereavement risks, communication patterns, risks for suicide, signs of neglect or abuse to plan interventions based on findings

•Counsels patients and families/caregivers in relationship to stress, and other coping difficulties

•Provides crisis intervention when necessary

•Assess for and educates interdisciplinary group on and special needs related to the culture of the patient. Includes communication style, role of family, environment/space, and any special traditions or taboos.

•Maintains clinical records on all patients to monitor needs and progress

•Educates patients and families/caregivers on preparation of advanced directives

•Provides information and referral services for patients based on practical and environmental needs

•Serves as a liaison between patients, families/caregivers, and community agencies to ensure that patient needs are met

•Participates in the development of the individualized plan of care, involving the patient and the family, to ensure that there is understanding of the care roadmap

•Assist groups in recognizing the effects of psychosocial stresses on the symptoms of the terminal illness

•Assists families and patients in planning for funeral arrangements, financial, legal, and health care decisions

Anthem (formerly Beacon Health Options prior to company buyout in 2021)

Managed Care Coordinator (January 2021-July 2021)

Clinical Care Coordinator (September 2018-December 2020)

•Consult with patients and family members to discuss their health problems

•Educate patients about their condition, medication, and give them specific instructions

•Develop a care plan to address their personal health care needs

•Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans

•Check-in on the patient regularly and evaluate and document their progress

•Assist the care team with developing and accessing health interventions

•Attend ongoing training and courses to keep abreast of new developments in health care

•Assist with securing funding for medical care as required

•Treat patients with empathy and respect and conduct oneself in a professional manner

•Comply with organizational guidelines and health care laws and regulations

Arkansas Department of Children and Family Services

Family Service Worker Supervisor (September 2017 – September 2018)

•Supervises staff by communicating prioritization of activities and project deadlines, reviewing and monitoring the work performed, interpreting policies to ensure compliant and appropriate care of clients

•Reviews and monitors case records and reports to ensure quality service delivery and compliance with state and federal laws and agency policy

•Evaluates information obtained by workers investigating suspected child abuse and neglect complaints to determine if allegations can be substantiated

•Coordinates services with other agencies for clients with problems requiring intervention from other government agencies

•Presents informational programs on agency activities to local organization

•Provides direct casework services for protective, foster care and supportive services cases and conducts home studies and investigations of suspected child abuse and neglect. Recruits, trains and provides support to foster parents

•Prepares court reports for custody hearings and presents testimony when necessary.

•Attends or conducts staff meetings to develop and monitor case plans

•Develops budgets requests for program activities and submits for approval and reviews and approves expenditures

•Assess suspected child maltreatment by observing behaviors of children and physical signs associated with maltreatment

•Recommend the provision of services as appropriate as determined by assessments

•Remove children at risk and develop case plan to ensure the safety and wellbeing of the children

•Document all case work activities and maintain case records according to agency policy to ensure that work flows smoothly

•Prepare and present information required for court hearings to update the court on the progress and needs of families

Jo Ann Barnes, LSW

Jonesboro, AR 72404

Phone: 870-***-**** • E-mail: ********@*****.***

Family Service Worker (September 2016 – September 2017)

•Assessed suspected child maltreatment by observing behaviors of children and physical signs associated with maltreatment

•Recommended the provision of services as appropriate as determined by assessments

•Removed children at risk and develop case plan to ensure the safety and wellbeing of the children

•Documented all case work activities and maintain case records according to agency policy to ensure that work flows smoothly

•Prepared and presented information required for court hearings to update the court on the progress and needs of families

Jonesboro Public Schools

Substitute Teacher (March 2014 -August 2016)

•Creates a classroom environment that is conducive to learning and appropriate to the interests of students

•Maintains a neat and orderly classroom.

•Executes the lesson plan in the absence of the teacher

Arkansas Early Learning

Teacher Assistant (August 2013-March 2014)

•Assisted 20 students, individually or in groups, with lesson assignments to present or reinforce learning concepts such as color recognition

•Assisted with serving meals, hand washing and washing faces, assist with toileting, and brushing of teeth

•Created and maintained a safe environment by taking every precaution in order to protect children and make careful decisions when working with the children every day

•Helped children develop good eating habits by sitting at the table during meal time, conversing with the children and encouraging good table manners, will share same menu as the children

•Discussed lesson plans and activities and assigned teaching area with classroom teacher to coordinate instructional efforts.

•Prepared materials needed for lessons a minimum of one (1) day in advance

•Assisted in completing individual assessment and outcomes as assigned by the Child Development & Education Manager.

•Assisted with entering child information into the child tracking system software

•Assisted the Teacher on home visits to meet with parents and discuss different educational activities that could be completed at home

United Fellowship His Way Holiness Ministry

Assistant Director of Summer Program (May 2013-July 2013)

•Supervised 5 team members to accomplish tutoring in math and reading

•Directed 5 team members on how to manage the preparation activities for end of summer performance

•Created schedule for team members for site coverage of classrooms to ensure all children were supervised at all times

•Maintained emergency contact and health files on each youth participant to ensure emergency preparedness

•Created a schedule of daily activities for site

Methodist Family Health

Behavior Instructor (May 2012-August 2013)

•Redirected the undesired behaviors in you by using The Teaching Family Model

•Assisted youth in the development of daily living skills, learning of appropriate boundaries, and learning positive social skills

•Performed behavioral analysis to pinpoint areas of weakness in the social skills of each youth to create a Behavioral Treatment Plan

Arkansas Department of Children and Family Services

Family Service Worker (December 2009-October 2011)

•Assessed suspected child maltreatment by observing behaviors of children and physical signs associated with maltreatment

•Recommended the provision of services as appropriate as determined by assessments

•Removed children at risk and arranged case plan to ensure the safety and wellbeing of the children

•Documented all case work activities and maintained case records according to agency policy to ensure that work flowed smoothly

•Prepared and presented information required for court hearings to update the court on the progress and needs of families

SKILLS - Microsoft Office Suite, Social Networking (LinkedIn, Twitter, Facebook), Design and implement client visits LICENSES – Licensed in Social Work

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