SHARI CARTER
CUSTOMER SERVICE
*** ********** *** ***** ***** VA. 22630
*************@*****.***
OBJECTIVE
I aspire to obtain a position in a Data Entry / Customer Service associate position that will provide me with the opportunity to utilize my experience, challenge my abilities and expand my skills while working in a superior and rewarding environment serving others.
ABILITIES
Exceptional proficiency in both written and verbal communications across all domains. Durable aptitude for quick retention of new and progressing information, procedures, and logistics. Strong persona with directing a high volume and high stressed working environment with an independent rational that results in quick resolution to client or company complications.
EXPERIENCE
Transcriber, Handley Library 2016-2019
Winchester, VA
Listening and interpreting audio recordings and tapes.
Translating the recorded audio hearings into text documents.
Create and use databases of library materials.
Research new books and materials.
Organize library materials.
Material Handler, Goodwill Horizon 2015-2017
Winchester, VA
Data Entry
Maintain in-process inventory.
Sort and catalog materials.
Provide Customer Service.
EDUCATION
West Philadelphia High School June 1977
Business and Typing
Lord Fairfax Community College 1994
Accounting and Psychology completed
Skills
Excellent listener
Management skills
Planogram knowledge
Microsoft Suite
Clerical Practices
Shipping and receiving
Solid written & verbal communicator
Certification in Medical Billing and Coding with Udemy
Knowledge of ICD -10 through Samuel Library
Peachtree, Lotus, Access Beginners
Handling cash transaction via register or credit card transaction
Excellent customer service in all position and feilds
reducreduce size