Customer Service Sales Consultant

Marlon-Audie Jackson

**Q Multi-channel Transmission Systems Operator-Maintainer - National Guard

New York, NY 10035

***********@*****.*** - 646-***-****, 347-***-**** To obtain an entry-level Position with your company 3 years mgt, 4 years customer service, 5 years cash handling experience Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Commission sales consultant

Sears - Rego Park, NY - November 2012 to September 2014 Selling warranties for large

Electronic appliances

And fitness equipment

On average $1500-4000

Transactions

25Q Multi-channel Transmission Systems Operator-Maintainer National Guard - Brooklyn, NY - March 2010 to September 2012 Installs and operates, and performs maintenance on systems.

* Isolates faults in the system, perform routine maintenance. Wireless Sales Consultant

Radio shack - Brooklyn, NY - March 2009 to June 2010 Offered protections plans on all high price items.

* Sold Wireless cards through various providers Sprint, Virgin Mobile, T-mobile AT&T connect tech

* Converted returns into an up-sale of triple the original amount.

* Used mediation skills to turn a disgruntled customer into a closed sale. Customer Service Associate

Circuit City - Brooklyn, NY - August 2008 to January 2009 Up-sales: ringing up with attachments such as warrantees, laptop with a case, printer, Anti-virus. GPS's with a case, car charger etc.

* All game accessories that are eligible a warrantee or game savings club. I was number one on the productivity report for 2 and months because of the fact that I utilized polite customer friendly mannerism to support my sales.

Customer Service Representative

Block Buster Videos - Brooklyn, NY - June 2007 to September 2008 Maintained a valid Inventory of new releases

* Oversaw the store while the manager was running errands.

* Promoted to five star CSR 1 step before shift leader but then store closed down.

* Out-sold my fellow peers in the number of rewards cards. EDUCATION

BAS Of IT and network programming pnd in programming Globe Institute ofTechnology - Manhattan, NY

2013 to 2016

SKILLS

C# programming (2 years), Java programming (2 years) MILITARY SERVICE

Service Country: United States

Branch: NYANG

Rank: E-3

March 2010 to September 2012

communications speciality

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