Office Manager Customer Service

Melissa Brown

Kopperston, WV *****

**********@******.***

+1-681-***-****

Professional Summary

I have worked in healthcare for 19 plus years, I have a CNA license I have worked as a medical assistant for podiatrist, and a primary care offices. I have a lot of experience, I have worked as office manager to a very busy office. I love healthcare, it’s such a rewarding job. Willing to relocate to: Beckley, WV

Work Experience

Office Manager

Mountaineer Family Medicine-Oceana, WV

October 2016 to December 2022

Answering the phone, making appointments, taking co-payments, triage patients, making referrals, pharmacy calls, insurance prior authorizations, assisting the provider. Education

Business (Associate's degree)

Beckley College-Beckley, WV

August 1984 to June 1986

High school diploma

Oceana High School-Oceana, WV

September 1979 to June 1984

Skills

• QuickBooks

• Communication skills

• Personal assistant experience

• Microsoft Excel

• Telemarketing

• ICD-10

• Answers (1 year)

• EMR Systems

• Data Entry

• Medical Coding

• Sales

• Accounts Receivable

• Triage

• Marketing

• English

• Word processing

• Accounts receivable

• Medical Records

• Office Management

• Help desk

• Windows

• Vital signs

• Management

• Medical records

• HIPAA

• Organizational skills

• Medical Scheduling

• Negotiation

• Medical terminology

• Customer support

• Accounts Payable

• EMR systems

• Medical Imaging

• Medical Office Experience

• Personal Assistant Experience

• Front desk

• Outside sales

• Microsoft Office

• Office management

• Experience Administering Injections

• Payroll

• Hospital Experience

• Medical Billing

• CPR

• Insurance Verification

• Clerical Experience

• Patient Care

• Computer skills

• Typing

• Customer service

Certifications and Licenses

Driver's License

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