William John Crandall
* ***** **** ***. *, Orono, ME 04473
**************@*****.***
Twenty-Six successful years providing quality services and support to youth and adults in social services and customer relations. Outstanding leadership, problem-solving, communication skills, and organizational abilities with extensive experience in mentoring and coaching, supervision, and training and development. Dedicated to improving the quality of life for all individuals and ensuring the proper resources and services are provided at all levels and stages in their development.
PROFESSIONAL EXPERIENCE
Published Author and Journalist in children’s books, social justice internet blogging
Graphic designer
Data and financial analysis
Environmental policy writing
Customer Service Representative handling customer complaints
Establishment and organization of youth projects and mentoring
TECHNOLOGICAL SKILLS
Tableau & Visio Flow Charting
Word, Excel, PowerPoint
Microsoft NAV Dynamics
Financial, Managerial, and Forensic Accounting
Macroeconomics and Microeconomics
Excel Spreadsheet, Outlook, Internet, PowerPoint, and Microsoft Office
Data Analytics Certification
Inbound Marketing Certification
CERTIFICATIONS
Data Analytics Certification, Hubspot. Feb. 2024
Inbound Marketing Certification, Hubspot Feb. 2024
PROFESSIONAL HISTORY
Heavy Equipment Technician/Service Writer, F.E. Crandall Disposal, Ledyard, CT. Sept. 1999 – June 2025
Financial Retirement Security Planner, Majestic Mustangs LLC, Orono, ME. July 2022 – June 2025
Published Author/Social Internet Blogger, Majestic Mustangs LLC, Orono, ME. July 2022 – June 2025
Independent Licensed Insurance Agent, Isfappaloosa Enterprises LLC, Orono. ME. June 2021- June 2025
Civil and Environmental Engineer, Isfappaloosa Enterprises LLC, Orono, ME. Dec. 2015 – June 2025
Customer Service Ambassador/Representative Walmart Inc, Westerly, RI. Nov. 2011 – Dec. 2012
William John Crandall
3 Marsh Lane Apt. 1, Orono, ME 04473
**************@*****.***
COMMUNITY INVOLVEMENT
Knights of Columbus Youth Director
North Stonington, CT Recreation Counselor
Connecticut State Beach Eutrophication Project
Three Rivers Community College Solar Initiative Project
State of Connecticut Waterway Assessment Project
Analytics, Hub spot FebruarOSHA EDUCATION
Academic and Automotive Business and Service Writing September 1984 – June 1988
Ella Grasso Southeastern Technical High School, Groton, CT
Diesel Technology and Service Writing October 1988 – April 1989
Wyoming Technical Institute, Loromie, WY
Associates in civil engineering August 1999 – May 2003
Associates in environmental engineering/environmental health engineering August 2010 – May 2013
Three Rivers Community College, Norwich, CT
Bachelor of Business Administration August 2022 – May 2024
Master of Business Administration June 2024 – June 2025
Southern New Hampshire University, Manchester, NH
William John Crandall
3 Marsh Lane Apt. 1, Orono, ME 04473
**************@*****.***
References
Nancy Bergel
52 Stoneybrook Rd
North Stonington, CT 06359
(860) 460 – 7602
************@*******.***
Diba Kahn-Bureau
578 New London Road
Norwich, CT 06360
(860) 859 – 0781
*****-******@****.*******.***
Sarah Leighton
444 Stillwater Ave Suite 108
Bangor, ME 04401
(207) 270 – 3785
*********@*****************.***
WILLIAM CRANDALL
207-***-**** **************@*****.*** 3 Marsh Lane Apt 1, Orono, ME 04473
[Date]
[Recipient Name]
[Title]
[Company]
[Address]
[City, State, Zip Code]
Dear [Recipient]:
Please accept the attached resume as my application for the [Assistant Manager position] that was recently listed on the [Maine JobLink].
As you will see in my resume, my background includes extensive customer service experience as well as management responsibilities. Twenty - Six successful years providing quality service and support to youth and adults in social services and customer relations. Outstanding leadership, problem solving, communication skills, and organizational abilities with extensive experience in mentoring and coaching, supervision, and training and development. Dedicated to improving the quality of life for all individuals and ensuring that proper resources and services are provided to at all levels and stages in their development. My strong attention to detail, proficiency in the use of Microsoft Office, together with my organizational skills enables me to help achieve the department productivity goals.
I welcome the opportunity to discuss with you how my skills and experience can best fit your needs. You can reach me by calling 207-***-****.
Thank you in advance for your time and Consideration of my application. I look forward to hearing from you.
Regards,
William Crandall
Attachment: Resume, Transcript, Writing Sample