Medical Records Administrative Support

Angela Wheeler

***********@*****.*** / 941-***-**** / Punta Gorda, Florida

Education: Paulding High School May 1996-

Profile

Detail-oriented medical secretary with a proven track record of ensuring seamless daily operations and optimizing patient flow. Proficient in medical terminology and skilled in utilizing electronic health record systems to maintain organized and accurate patient information. Extensive knowledge of patient scheduling, insurance verification, and thorough verification of patient details enhances overall efficiency in healthcare delivery. Committed to providing exceptional administrative support in fast-paced medical environments.

Experience

Retina Consultants of Sw Fla / Dec. 2012 to Oct. 2024

· checked in patients and pulled medical records for patient appointments and incomplete charts.

·Contributed to the reduction of no-shows by sending appointment reminders via phone or email as per patient preferences.

·Maintained office supplies inventory by checking stock, Printed and photocopied documents to provide patients with copies of medical records.

·Maintained patient records systems by archiving, scanning and indexing important documents and files.

·Verified and updated demographic and insurance information to medical records.

·Answered incoming calls, scheduled appointments and filed medical records.

·Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.

·Coordinated responses to subpoenas and other legal requests for medical records

·Uploaded physician progress notes, history, and physicals into electronic medical records.

·Scanned and uploaded medical records into electronic medical records system.

·Sorted and distributed incoming and outgoing medical records.

Physicians Primary Care / March 2006 to July 2012

checked in patients and pulled medical records for patient appointments and incomplete charts.

Contributed to the reduction of no-shows by sending appointment reminders via phone or email as per patient preferences.

Printed and photocopied documents to provide patients with copies of medical records.

Maintained patient records systems by archiving, scanning and indexing important documents and files.

Verified and updated demographic and insurance information to medical records.

Answered incoming calls, scheduled appointments and filed medical records.

Coordinated responses to subpoenas and other legal requests for medical records

Scanned and uploaded medical records into electronic medical records system.

Skills: Email management, Patient insurance verification, Document scanning, Data entry, Strong attention to detail, medical billing codes, Skilled in Microsoft Word

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