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Customer Service Package Delivery

Location:
Nairobi, Nairobi County, Kenya
Posted:
August 30, 2025

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Resume:

BEN KAATU

phone · 070*******

Email; ********@*****.***

1. Experienced and reliable rider with clean driving record and proven track record of transporting passengers in a safe and pleasant manner.

2. Possesses excellent defensive driving techniques and the ability to professionally deal with difficult or disruptive clients.

3. Patient and level-headed, with the ability to remain on schedule and seek alternate routes when necessary. Fully committed to the safety and satisfaction of my customers. 4. Adept in traffic regulations and experienced at implementing safe rules. Adept at map navigation and following driving safety guidelines and company protocol. 5. Experienced and reliable rider with vast experience working in the transportation of goods and passengers. Bringing forth a clean driving record as well as a career history full of satisfied customers and clients. Experienced in performing maintenance and minor repairs on vehicles. Committed to the safety and successful transportation of goods, passengers, and vehicles. EXPERIENCE

2021 – 2025 (DRIVER/RIDER)- Logistics assistant supervisor DELIVERY, LORENZO DRYCLEANERS

Consistently met on-time delivery targets, improving efficiency.

Optimized delivery routes, reducing travel time.

Provided excellent customer service, resolving customer inquiries and complaints effectively.

Maintained a clean driving record and adhered to all safety regulations.

Assisted in interviewing new member to the team and training them. 2019– 2021

DELIVERY, LAUNDRY LOUNGE

Managed package delivery routes and adjusted as needed to ensure on-time delivery

Coordinated the delivery of goods to various customers, ensuring on-time delivery with minimal delays

Coordinated with vendors to ensure timely delivery of goods and services. FEB 2019 – DEC, 2019

DELIVERY, SENDY LIMITED

Maintained accurate records of delivery details such as invoices and proof of delivery

Managed package delivery routes and adjusted as needed to ensure on-time delivery

Developed and implemented a plan for efficient routes to minimize delivery time and fuel costs

EDUCATION

FEB 2019

DRIVING, SENIORS DRIVING SCHOOL

FEB 2016

KCSE, KINGANDOLE HIGH SCHOOL

First Aid certificate

SKILLS

Maintaining accurate records of delivery details such as invoices and proof of delivery

Managing packages, delivery routes and adjust as needed to ensure on-time delivery

Develop and implement a plan for efficient routes to minimize delivery time and fuel costs

Ability to work under minimum supervision

ACTIVITIES

Skating, travelling.

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