Customer Service Representative
Resume:
tiffanyahare@gmail.com
Austin, USA *8747
Skills
• Detail-oriented
• Escalated call handling
• Payment processing
• Document management
• Effective communication
• Excellent multitasker
Customer relationship
management
• Proficient in MS Office
• Problem solving
Education And Training
Coursework in Accounting,
Financial Management and
Event Planning
Customer Service Representive who is highly energetic, outgoing, and detail- oriented. Handles multiple responsibilities simultaneously, while providing exceptional customer service. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Texas Department Of Insurance - Insurance Specialist 05/2024 - 07/2025
Progressive - Processing Specialist
08/2018 - 05/2024
Childs Day - Assistant Teacher
11/2016 - 08/2018
Go Quest Studios - Sales Associate
Austin, TX
Tiffany Hare
Summary
Experience
• Worked effectively with all levels of employees and the public Provided technical correspondence to consumers, insurance company representatives and agents
• Handled escalated customer calls
• Reviewed complex insurance documents
• Worked independently and as a team player
• Handled multiple tasks
• Be a positive role model, when working with coworkers
• Share knowledge and best practices
• Support team and company by embracing change.
• Positively interacted with both internal and external customers
• Processed documents sent into company.
• Processed payments
• Documented transactions and licenses for customers
• Supervised 15 children daily.
• Maintained a clean and orderly class room.
• Kept parents informed of children's progress.
• Scanned the room for potential hazards while interacting with children.
• Brain stormed and resolved issues with children's learning and rest times. 03/2012 - 09/2016
• Exchanged returned merchandise for customers quickly and efficiently.
• Confirmed that appropriate changes were made to resolve customers' problems. Tracked down sources of special products and services to meet customers' special needs.
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