Behavioral Health Social Worker

Donald J. Hice, LCSW/LICSW

Portland, OR ***** • 503-***-**** • ********@*****.***

Professional Summary

Strategic and compassionate Licensed Clinical Social Worker with over 21 years of progressive leadership in behavioral health, supportive housing, and trauma-informed care. Recognized for building high-impact teams, improving system efficiency, and advancing equity-centered initiatives. Proven success in program development, cross-sector collaboration, and navigating complex clinical and operational landscapes. Known for fostering inclusive environments, optimizing services for underserved populations, and leading with integrity and vision.

Key Accomplishments

• Directed 22 residential programs and 270+ staff serving over 300 clients with complex mental health needs.

• Increased revenue in Permanent Supportive Housing by $2.5M through advocacy and partnerships with the Oregon Health Authority, Multnomah County, and other key agencies.

• Spearheaded trauma-informed, data-driven practices that improved clinical outcomes, service engagement, and staff satisfaction.

Core Competencies

• Behavioral Health Systems Leadership

• Trauma-Informed, Recovery-Oriented Care

• Policy & Regulatory Compliance

• Equity-Driven Program Development

• Crisis Management & Risk Mitigation

• Budget Oversight & Financial Stewardship

• Staff Supervision & Team Development

Professional Experience

Senior Director of Staffed Housing

Cascadia Health — Portland, OR Sep 2022 – Feb 2025

• Provided strategic leadership for 22 programs, including secure facilities, crisis respite, Young Adults in Transition (YAT), Enhanced Care, and permanent supportive housing.

• Supervised 4 Clinical Directors and 270+ interdisciplinary staff.

• Enhanced clinical effectiveness through evidence-based, data-informed practices.

• Fostered partnerships with key stakeholders: Oregon Health Authority, Portland Police Bureau, and county agencies.

Donald J. Hice, LCSW/LICSW

Portland, OR 97215 • 503-***-**** • ********@*****.***

• Strengthened employee engagement through coaching, professional development, and values-based leadership.

Clinical Director

Cascadia Health — Portland, OR Feb 2018 – Sep 2022

• Oversaw eight supported housing and residential treatment programs.

• Led safety protocols, compliance audits, budget planning, and clinical supervision.

• Embedded trauma-informed, person-centered, and harm reduction principles across all services.

• Strengthened program performance and client outcomes through leadership, training, and cultural transformation.

Program Manager

Cascadia Health — Portland, OR May 2006 – Dec 2021

• Managed housing programs and an Enhanced Care Facility serving 82 clients.

• Boosted occupancy rates through community outreach and strategic referrals.

• Directed a $2M+ operating budget to support sustainable, high-quality care.

• Championed staff development, compliance, and transitions to less restrictive settings. Residential Counselor I/II

Cascadia Health — Portland, OR Jun 2003 – May 2006

• Delivered direct client care and facilitated therapeutic groups.

• Supported life skills development and recovery-focused treatment plans.

• Collaborated with clinical teams to ensure coordinated, individualized care. Education

Master of Social Work

Portland State University — Portland, OR

Bachelor of Science in Psychology

Portland State University — Portland, OR

Licensure & Affiliations

• Licensed Clinical Social Worker (LCSW/LICSW): Oregon, Washington, Texas

• Member, National Association of Social Workers (NASW)

• Executive Board Member, Partnership Project

• Community Advisor, Portland Clean Energy Fund

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