Data Entry Customer Service

Khadijeh Safari

***********@*****.*** 403-***-**** Calgary, AB T3J 4N3

Trilingual Administrative & Customer Service Professional 5+ Years of Experience Languages: English, Farsi, Kurdish

Professional Summary

Detail-oriented and reliable administrative professional with over 5 years of experience supporting office operations, handling confidential documents, and providing front-line customer service. Skilled in Microsoft Office, scheduling, and maintaining accurate records. Known for professionalism, responsiveness, and maintaining a positive attitude in fast-paced environments. Passionate about contributing to public service and supporting team success.

Core Skills

● Office Administration & Clerical Support

● Document Control (Motion, Spin Systems)

● Microsoft Office (Word, Excel, Outlook)

● Appointment Scheduling & Calendar Management

● Front Desk & Phone Support

● Data Entry & Filing Accuracy

● Professional Email & Internal Correspondence

● Multilingual Communication (English, Farsi, Kurdish)

Professional Experience

Customer Service Representative

Bluebird Self Storage – Calgary, AB March 2024– Present

● Greet and assist customers with unit rentals, payments, and inquiries

● Maintain accurate records of customer accounts and daily transactions

● Respond to customer concerns professionally and resolve issues promptly

● Support day-to-day office duties, including email communication and filing Document Clerk (Contract)

First Canadian Title Insurance (FCT) – Calgary, AB March 2024 – June 2024

● Registered legal mortgage documents using Motion and Spin systems

● Maintained strict confidentiality while handling sensitive financial records

● Scanned, organized, and filed documents for multiple departments

● Assisted team with retrieving and preparing documents for processing Office Administrator

TriBuild Contracting – Calgary, AB Oct 2019 – Feb2024

● Provided administrative support including scheduling, filing, and data entry

● Answered phones, coordinated appointments, and managed office email inbox

● Prepared basic spreadsheets and updated internal records

● Supported team communication and assisted in tracking follow-ups on tasks

Education

High School Diploma – Iran

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