Customer Service Representative truck drivsd
Resume:
La’ Chandra Ellis
Houston, Texas *****
************@***.***
PROFILE AND OBJECTIVE
•A confident customer service representative, now investigating opportunities with dynamic, creative, and well-managed organizations offering career path potential
•Able to coordinate multiple projects and meet deadlines under pressure
•Solid understanding of customers’ needs
EMPLOYMENT
Washington Inventory Services Houston, TX
Inventory Counter July 2009 – March 2010
•Responsibilities included accurate counting of merchandise for merchants
•Worked with retail stores such as Wal-Mart, CVS, Wal-Greens, Express, Lane Bryant, and Hobby Lobby
•Displayed merchandise
•Properly handled merchandise
•Worked well with management and co-workers
Wal-Mart Tyler, TX Cashier July 2008 – May 2009
•Responsibilities included upholding the tone of the register area by removing un-purchased merchandise and restocking it in the appropriate areas
•Settled issues pertaining to product pricing and UPC codes
•Talked to the customer, responding to questions and giving assistance while processing transactions
• Adhered to company policy at all times
Wal-Mart
Sales Associates
Houston, TX
Octber2010- March2012
•Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
•Maintain an awareness of all promotions and advertisements.
•Assist in floor moves, merchandising, display maintenance, and housekeeping
•Assist in processing and replenishing merchandise and monitoring floor stock.
•Aid customers in locating merchandise.
•Communicate customer requests to management.
•Assist in completing price changes within the department.
•Participate in year-end inventory and cycle counts.
•Assist in ringing up sales at registers and/or bagging merchandise.
•Any other tasks as assigned from time to time by any manager.
Resource staffing
Toll Collector
Houston, TX
March2012-October2014
Collects toll charged for use of bridges, highways, or tunnels by motor vehicles, or fare for vehicle and passengers on ferryboats: Collects money and gives customer change.
May be designated according to place of employment as Toll-Bridge Attendant; or type of fare as Vehicle-Fare Collector.
Accepts toll and fare tickets previously purchased.
At end of shift balances cash and records money and tickets received.
Dunbar Armored
Houston, TX
October2014- March 2016
Practice heightened security protocol and safety procedures.
Responsible for providing secure and reliable transport of cash.
Provide outstanding customer service, and demonstrate competence ensuring accuracy in all delivery and receipt of cargo
Texas department of criminal justice
Dayton, TX
February 2016- August 2020
To house offenders in a safe environment
Respond to emergency in a timely manner.
To provide public safety.
To assist victims of crimes
Schneider Transportation
Wilmer, TX
November 2020 – February 2021
Inspect their trailers before and after the trip and record any defects they find.
Report any incidents encountered on the road to a dispatcher
Maintain a log for working hours, following all federal and state regulations.
Troy Karge
Willis, TX
February2021 – June 2021
Help load their trucks before transport materials to and from construction sites
Drivers perform routine maintenance on their trucks and equipment
Maintain accurate records of deliveries and pickups
Maintain a positive attitude with customers
J.B Hunt Transportation
Houston,TX
December 2021- June 2024
Perform pre- and post-trip inspections on trucks
Picking up and delivering goods, and loading and unloading cargo
Keeping the truck clean, performing daily maintenance, and ensuring the truck is in good working order
Maintaining a log of working hours, recording cargo deliveries, and reporting defects and accidents.
Planning routes and meeting delivery schedules
Coordinating with dispatchers and interacting with customers professionally
SKILLS
•Applications: Microsoft Office Suite and Internet Explorer
•Customer service
•Cash handling
•Dispatch
EDUCATION
Tyler Junior College – Associate of Arts – Nursing (2008 – 2009)
W.T. Hall- High School – Houston Texas (2008)
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