Project Management Engagement Manager

Core Competencies

PLM Functional consultant (Teamcenter/Creo)

Digital Transformation – Digital Thread & Digital Twin

Application Support Management/ Incident Management

Program & Operations Management

Value Stream Mapping

Certified 6 sigma Green Belt

Continuous Process Improvement

People Management / Team Management

Education

1995: B.E. (Mechanical & Production) from Annamalai University, Chidambaram

Trainings / Certifications

PMI- PMP* certified-Project Management Professional

Certified 6 Sigma Green Belt

6 Sigma Project Sponsoring

Certificate BB Lean 6Sigma.

Certificate course of Jira – Project management

PMI-Agile Certified Practitioner course

Training on Microsoft Azure Fundamentals

Making Great Leaders (Blended Learning): Caterpillar University

Introduction to AWS for non-engineer’s cloud concepts

Certificate for Digital Manufacturing & Design

Certified Project Management Professional (PMP) with a result-oriented approach and a proven track record of driving operational excellence through strategic planning and effective execution. Adept at conceiving and implementing innovative ideas that enhance productivity and project outcomes. Actively seeking senior-level opportunities in Program & Project Management with a reputed organization to contribute expertise and leadership.

Location Preference: Chennai & Bengaluru

Profile Summary

Results-driven visionary leader offering over 23+ years of experience in Program and Project Management within off-highway machines & mining equipment, components, engineering service industry, automobile, and ancillary equipment Industry

Exhibited skills in Digital Transformation in Digital Twin and digital Thread for PLM Enablement; engaged in Product Engineering Master Data Management and defined Digital Twin and thread areas through the PLM roadmap

Engagement Manager - Program & Project management for Delivery excellence & Delivery operations- Delivery / Sales / People / Financial for Transformation projects, Business Services, Application Maintenance support Management & Software Development.

Facilitated Value stream transformations VST, & identified opportunities for process improvements delivered through RIW Rapid improvement workshop / Design thinking workshops

Development of automation solution and CAD customization to engineering team using CAD API and Process automation using RPA (Robotic Process Automation) to create full value of digital twin to increase the returns on R&D investments

Managed program management activities for new product induction and services including business planning, forecasting, scheduling, and budgeting; engaged in business processes mapping, project scoping, project proposal preparation, business models setting and negotiation with the suppliers, Stakeholder, Change management.

Reduced project cost through Six-Sigma Methodology, DMIAC & Opportunity, Material Cost Management, Should Cost Modelling, and Activity Based Costing; managed commercial activities related to service & support of engineering and manufacturing services

Working Skills in CAD/CAM tools using PTC Creo, Catia, Unigraphics, Mastercam, AutoCAD, Team Centre Engineering and its products

Strong leadership capabilities to lead large, technical teams executing programs through the vehicle development process; experienced in managing iterative/collaborative automotive engineering environments, working with cross-functional engineering teams.

Work Experience

Capgemini Technology Services India Limited

Senior Manager – Program /Project Manager PLM / ALM Oct - 21 – May - 25

Key Result Areas:

Project Manager for Delivery excellence & operations- Delivery / Sales / People / Financial, heading a section of 40+ engineers for providing PLM solutions for engineering to release functions with a collection of applications built on top of Siemens Teamcenter PLM & PTC Creo CAD tool.

Facilitated digital transformation through Digital twin & Digital thread by digitizing, optimizing, and transforming the client’s traditional R&D and engineering processes and tools for next-generation growth model.

Being part of pre-sales and solutioning, enhancements, change requests, add-on sales, extensions, expansions.

BOM & Configuration Management, Requirements Management, Change Management, Problem Management understanding of Product Data Management to drive PLM Roadmap, Process Design, and Value Realization.

Collaborate with business group members to ensure the full end-to-end business process will function and meet business requirements within the project scope.

Acting as a hierarchal point of escalation and responding to the critical issues raised; monitoring & managing the incoming ticket volumes; evaluating trends and building strategies to reduce overall ticket volumes

Setting up adequate monitoring and probing as per the KPI's/ SLAs/ Metrics to measure the service availability, and performance to ensure that the associated SLAs are met

Managing the Problem Management impact analysis and recommending the solutions & workarounds for the RCA with Interim & permanent solutions.

Creating automation solutions adhering to the automation methodology framework along with the ticketing analysis for the Application support

Managing business process re-engineering & end-user training and leading offshore-onsite engagements and project delivery.

Nurturing relationships and creating strong networks with client organization teams; directing coaching and managing the team to ensure adherence to all the organizational standards and procedures.

Manage team performance by setting up the goals and priorities to provide on-time feedback

Directing & managing business forecast /budget process to ensure accurate and efficient forecast results.

Highlights

Ticket volume optimization and reduction of around 30% resulted in 500K savings.

BOTS for automated service management and resolution 250K savings

Revenue optimization thru Contribution Improvement Plan 200K

Improve the performance of PLM applications and servers related to regular RO monitoring with avoidance of ticket increase.

Business value to the customer by delivering performance and reliability issues by change board 300K Savings

PRIMUS Global Technologies Pvt. Ltd., April 21 - June 2021

Deputed to Honeywell as PLM Project Manager for Engineering and R&D Digitization Aero division.

Develop and manage associated product tools/Functions in Teamcenter within the Engineering End-to-End PLM Process

Responsible for gathering and understanding PLM transformation requirements and working with Global IT to develop and ensure expectations are met for PLM deployments (on a quarterly or Yearly Basis).

Requirements Management, change management, and understanding of Product Data Management to drive PLM Roadmap, Process Design, and Value Realization.

Accenture Solution Pvt. Ltd., Chennai Oct’16 -Oct 2020

Project Manager PLM & Product Development (Industry X.0-Engineering and R&D Digitization)

Key Result Areas:

Heading a section of 30+ engineers for providing PLM solutions for engineering to release functions with a collection of applications built on top of Siemens Team center PLM & PTC Creo CAD tool.

Digital Transformation in Engineering – Digital Twin & Digital Thread offering in PLM Enablement.

Develop and manage associated product tool/Functions in Teamcenter within the Engineering End to End PLM Process

Create business specification documents based on user interviews, high-level requirements, and legacy system training documents. Use case preparation and lead User Acceptance Testing.

Create, communicate, and coordinate test plans and test cases (integration, functional, user acceptance, regression, security, etc.).

Provide training and mentoring to train customers, support teams, and the business on system changes, new functionality, new process, etc.

Organizing requirement gathering workshops, managing business process re-engineering & end-user training, and leading offshore-onsite engagements and project delivery

Monitoring & managing the incoming ticket volumes; evaluating trends and building strategies to reduce overall ticket volumes, managing all the requests, incidents and changing board items.

Setting up the adequate monitoring and probing as per the to KPI's/ SLAs/ Metrics to measure the service availability, and performance to ensure that the associated SLAs are met.

Creating automation solutions (OPERA); adhering to automation methodology framework along with the ticketing analysis for the AO Delivery projects; engaged in the Program and operations managements for Business services & AO / Application support Management.

Highlights:

Automated the quality validation, “Built in Quality approach” which resulted in 250 K savings

Automated 40% of functional validation test cases and reduced the post-deployment validation testing cycle time by 25%

Created 3D Automated model process with built-in quality validation that resulted in 115 K in savings

Caterpillar India Pvt. Ltd., Chennai Mar’04 - Sep’16

Growth Path:

Jul’14 – Sep’16 Project Manager: PLM & ES (Product life cycle management)

Apr’11- Jun’14 Project Manager: Business Transformation Program

Apr’09 – Mar’11 Engineering Project leader: Enterprise cost reduction- Global purchasing

Nov’08 – Mar’09 Team Leader: Backhoe Loader Product Group

Jul’ 06 – Oct’08 Team Leader: Engineering Design Centre

Mar’04 – Jun’06 Senior Engineer: Product Development

Key Result Areas:

Engineering Section Supervisor- PLM & ES

Led a section of over 20 engineers to provide PLM solutions for engineering release functions; delivered quality design & products by validation and testing to improve the customer experience.

Gathered user and system requirements for system development, operation (OQ) & performance qualification (PQ) testing, system integration definition & testing, and training development to provide post-go-live support

Engaged in the Global PLM Transformation Program & Change Management; designed & deployed the process, system and tools in CAD & Product Data Environments

Worked towards Organizational Change Management Leadership including Communications, Learning, and Testing for continuous improvement of customer experience & efficiency.

Suggested adaptation of systems & tools to address new or unique customer needs; gathered feedback & defined requirements for system & tool improvements.

Conducted training & mentoring sessions for processes, systems, and tools.

Highlights:

534 Compactor Machine cabs for Caterpillar China Market

Patent no: L200830113643.2

Future Focus Infotech Pvt. Ltd., Chennai as a Team Leader Apr’03 - Feb’04 CAD/CAM & Industrial Automation

MTAB-DENFORD (P) LTD, Chennai as a Team Leader (Manufacturer of CNC Machines & Robotics) May’98-Feb’00 Assistant Engineer, CAD /CAM

INDIA METER LTD., Chennai Jun’96-Aug’97

Research & Development

SHEET METAL INDUSTRIES (P) LTD, Chennai May’95-Jun’96

Engineer Trainee, Design & Development

Languages Known: Tamil, English, Hindi, Telugu. Kannada

Address: Chennai

N. Arunprasad, PMP®

**********@*****.*** +91-805*******

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