Customer Service Data Verification

E-mail: ***************.**@*****.***

Address P. O. BOX KS 365, Kasoa Ghana.

Tel: 233-********* / 233-********* .

PROFILE

I am a hardworking, highly organized professional and dedicated individual possessing relevant professional experience gained during work with one of the known institutions in Ghana. Able to work independently and as part of a productive team and multi-tasking abilities required to meet demanding deadlines.

OBJECTIVE

An ambitious man, wishing to focus on a career to fully utilize my training, skills so as to achieve the organizational training.

PROFESSIONAL STRENGTHS

Being accurate under pressure.

• Excellent customer service and communication skills.

• Good organizational skills.

• Dynamic and can easily adapt to changing situations.

• A team player and very observant hence pays attention to details.

• Good ability to sort, check, count and verify numbers.

.Punctual to work.

EDUCATION AND TRAINING

February 2022 to date : CIM Professional Diploma In Marketing Level 6 {Ongoing}

With A Pass In: The Chartered Institute Of Marketing [CIM] Harley Reed Ghana Limited. Project Management In Marketing.

Date:2020 – 2021 London Chamber Of Commerce And Industry Qualification From Education Development International. Level 3 Certificate In Public Relations.

Date: 2017 - 2018

Institution: Elmitech College Of Technology.

Qualification: Diploma In Software Engineering

Date: 2009 -2013

Institution: Ngleshie Amanfrom Senior High School

Qualification: W.A.S.S.C.E

OTHER TRAINING

Date: May – June 2009

Institution: Osomia Computer Training Centre

Qualification:. Certificate In Microsoft

Date: August 2016

Institution: Ecobank Ghana Limited

Qualification:. Digital Banking

Date: October 2017

Institution:. Ghana Insurance College

Qualification:. Certificate In Insurance

Date: March 2021

Institution: Alison Online Learning {Ongoing}

Qualification: Certificate In Cyber Security

CAREER HISTORY

August 2023-June 2024: Jai Mai Communications Limited.

Position: Ast. Accountant And Office Manager .

Duties : Preparing financial statements, such as balance sheets, income statements, and cash flow statements.

Maintaining accurate records of financial transactions.

Preparing and filing tax returns and ensuring compliance with tax laws.

Managing the payroll process, including calculating wages and deductions.

Issuing of checks and withdrawals of checks for the company.

Filing of documents to it appropriate journals.

Managing office budgets, processing invoices, and handling petty cash.

Acting as a point of contact for internal and external communications, ensuring information flows smoothly within the office.

November 2021-2022: Acreaty Ghana (Docu Pro)

Position: Data Verification officer

Duties: . Typing of Ghana Health Insurance Claims

. Ensure the maintenance of the SQL database

. Processes are streamlined for the ESSN programme.

June 2021 – July 2021: Ghana Statistical Service

Position: Field Officer

Duties: . Listing of houses

. Enumeration of households

June 2018 – 2019: Al-Hilal Academy

Position:. Teacher

Duties: . Teaching Mathematics in JHS 1-3

. Teaching English in JHS 1-3

. Assistant Head Teacher

2017 – 2018: Tri Star Insurance Company Mamprobi Brunch

Position:. Insurance Personnel

Duties: . Renewal and helping clients to make claims

. Processing clients for a new insurance policy

. Educating clients on registering and accessing the insurance policies

Languages: Fluent in English, GA, Ewe, Twi, Hausa and Fante

INTEREST: Listening to music and preaching’s, Reading Christian books, admiring

nature and playing games.

SKILLS:. Proficient in (Microsoft office package, SPSS, Flex cube, Globus Banking software)

Eight years of driving experience till date .

REFERENCES:

Mr. Stephen Nii

Position: Operation Manager

Institution: Tri- Star Insurance Company

Tel: 024*******

Mr. Sadat Abdul Nasir

Position: Headmaster

Institution: Al-Hilal Academy

Tel: 024*******

Mr. Guaman

Position:. Supervisor

Institution:. Ghana Statistical Service

Tel:. 024-***-****

Mr. Obed

Position:. Human Resources Manager

Institution:. Acreaty Ghana

Tel:. 020*******

Mr. Dickson

Position: Accountant

Institution: Jai Mai Communications Limited.

Tel: 050*******/ 050*******

Contact this candidate