Administrative Assistant Front Office
Resume:
Casey Phelps
Spartanburg, SC
Pray daily for the Lords Will in my life. To utilize the organization and professional skills I have acquired from the experience of current and past positions to use my life as a tool to help others. Authorized to work in the US for any employer
Work Experience
Business Owner
CLEAN SWEEP - Spartanburg, SC
August 2016 to Present
• Cleaning residential and commercial property.
• Appointment setting and job quotes/follows up on referrals
• Marketing strategies for different events
Administrative Assistant
Spartanburg School District 3 - Spartanburg, SC
August 2014 to August 2016
• Administration Assistant to the Principal in a public school.
• Experience with PowerSchool.
• Successful experience in record keeping and preparation of effective reports, letters, and e-mail/website/ public
• Excellent interpersonal and public relations skills
• Excellent problem solving and organization skills
• Excellent technology skills (e.g. Word processing, spreadsheet, database, and presentation applications)
• Office/information multi-tasking with every event day to day for the school. Front Desk/ Patient Coordinator
Carolina Plastic Surgery - Spartanburg, SC
January 2013 to August 2014
Responsible opening and closing of the office each day. Check in all patients for two doctors. Assist with billing and coding for two physicians.
Answer multi phone line and direct all calls to the proper employee.
Assist the nurse with getting patients dressed and ready for the physician to see.
Download all dictation each day for both doctors and retrieve all dictation when it has been transcribed.
Handle ordering all supplies for office and staff.
Verify benefits for future patients. Also call and remind all patients of their appointments.
Collect all copayments for each patient and also sell all of our skin care products to patients that come in, and assist them with any questions they may have. Patient Care Coordinator
Piedmont Imaging - Spartanburg, SC
August 2005 to January 2013
Duties and tasks are varied but standardized
Assist in more advanced functions as part of training and development
Acts as a preceptor for new employees
Resolves most questions and problems and refers only the most complex issues to higher levels
Fully trained in all aspects of the front office duties
Responsible for making sure the flow of the front office area is smooth and informing the Front Office Supervisor or Center Manager is issues arise
Following all procedures on checking in patients and checking out patients
Schedule patients for MRI, CT, X Ray, verifying benefits and precertification. Assist with billing and coding for 2 centers.
Collect all money for any tests completed
Front Line Teller- Promoted to New Accounts Clerk
Spartanburg Regional Federal Credit Union - Spartanburg, SC May 2002 to May 2005
Handled all cash and check transactions for the members
Manager over the vault and assist with all of the tellers when needed cash for their drawers
Provide general information regarding credit union services and policies.
Enter all information into the computer to set up a new member
Review all over drawn accounts and recommend when to forward accounts to collections. Also handle dormant accounts, fees, and send judgments to the courthouse.
Processed payroll for all employees
Open all new accounts, CD's, IRA's, etc.
Assist in any area as directed by the supervisor Education
High school diploma
Spartanburg Community College - Spartanburg, SC
Skills
• Multi-line Phone Systems
• CPT Coding
• Medical Office Experience
• Hospital Experience
• Medical Receptionist
• Medical Terminology
• Office Administration
• Medical Coding
• Medical Records
• Medical Scheduling
• Clerical Experience
• Payroll
• HIPAA
• Insurance Verification
• Medical Billing
• Administrative Experience
• ICD-9
• Sales
• Phone Etiquette
• Transcription
• Computer Operation
• Computer Skills
• Customer support (10+ years)
Languages
• English - Expert
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