Ashley R. Wills
*********@*****.***
*** *********** *****, ******, ** 30132
SUMMARY:
Detail-oriented Billing Specialist with 5+ years of administrative and financial experience supporting both educational and professional environments. Proven expertise in managing records, coordinating logistics, and maintaining confidentiality. Adept at utilizing administrative systems to streamline workflows and improve compliance. Seeking to contribute strong organizational, communication, and reporting skills in a Health & Safety Compliance role.
SKILLS:
Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
SAP (familiar), Concur (familiar), SharePoint (familiar)
Calendar & Schedule Management
Data Entry & Database Maintenance
Report Generation & KPI Tracking
Organization & Time Management
Communication & Confidentiality
Process Improvement & Problem Solving
EXPERIENCE:
Knapp, Kennesaw, GA Safety & Compliance Assistant June 2025 – Present
Enter Workers Comp.
Onboarding process for new hires
Keep up to date training certificates
Manage accident, Incident, near miss reports
Meeting minutes
Create monthly Newsletter
Update monthly work hours
Help maintaining Knapp’s Safety Portal
Floyd Shelton Elementary School, Dallas, GA School Clerk Aug 2021 – Present
Led implementation of new transportation tracking system to improve scheduling.
Developed system for managing parent and medical notes to ensure compliance.
Trained staff on new tools and procedures to streamline operations.
Supported planning of staff meetings, trainings, and professional development.
Maintained confidential employee and student records per policy.
Paulding County Schools, GA Substitute Teacher Jan 2020 – Aug 2021
Maintained learning environments and followed instructional plans.
Assisted with classroom logistics and organization.
Toliver Elementary School, Danville, KY Paraprofessional Aug 2017 – May 2018
Assisted in instruction, student assessment, and small group work.
Supported preparation of instructional materials.
Virginia Tech, Blacksburg, VA Fiscal Officer / Program Support Technician Jan 2011 – Aug 2015
Managed and reconciled 30+ grants and accounts.
Generated reports, processed purchasing and payroll documentation.
Ordered and tracked assets and supplies.
Maintained program files, travel arrangements, and personnel data.
Coordinated training and recruitment efforts.
Administrative Assistant Sept 2010 – Jan 2011
Supervised work-study staff and managed office calendars.
Processed student applications and managed academic documentation.
Coordinated orientation meetings and tracked study abroad processes.
Program Support Technician Sept 2008 – Jun 2009
Served as front-line administrative support.
Processed reimbursements, travel vouchers, and reports.
Maintained departmental databases and organized events.
Truland Services, Alexandria, VA Administrative Assistant Sept 2007 – Jul 2008
Managed accounts payable and receivable documentation.
Reviewed time/material cost data and generated service invoices.
Trained new staff in A/P systems and procedures.
Law Offices of Royce & Brain, Anchorage, AK Office Assistant/Legal Receptionist Jan 2007 – Jul 2007
Provided front desk support and managed legal document processing.
Maintained calendars and handled confidential legal information.
Virginia Tech, Blacksburg, VA Administrative Assistant Jun 2006 – Nov 2006
Managed front office services in high-volume university environment.
Processed payments and financial aid inquiries.
First National Bank, Blacksburg, VA Teller Apr 2004 – Jun 2006
Performed banking transactions and provided customer support.
EDUCATION:
Bachelor of Science in Business Administration-Southern New Hampshire University-(2025)
Associate of Applied Science – Administrative Support & Technology New River Community College, Dublin, VA (2006)
ADDITIONAL INFORMATION:
OSHA 10 Certified
First Aid, CPR, AED Certified
Bloodborne Pathogens Certificate