Customer Service Technical Support

RESUME

Courtney Alexander Lindsay

*** ******** ****, **** ***, Grand Cayman

1-345-***-**** ************@*****.***

Professional Summary

Honest, trustworthy, and energetic professional with extensive experience in customer service, purchasing, management, and technical support. Committed to continuous learning and exceeding customer expectations. Strong leadership abilities and advanced computer skills. Core Competencies

• Customer Service & Satisfaction

• Purchasing & Inventory Management

• Team Leadership & Supervision

• Building & Facility Maintenance

• Computer Troubleshooting & Repair

• Microsoft Office Suite (Excel, Word, Spreadsheets)

• Car Rental Software (Blue Bird, Rent 2000)

Professional Experience

Purchasing Clerk

Kimpton Seafire Resort, Grand Cayman

2022 – 2025

• Managed purchasing orders and inventory for resort operations

• Coordinated with vendors and internal departments to ensure timely delivery of goods

• Maintained accurate records and supported cost control initiatives Driver

Progressive Distributors Ltd., Grand Cayman

2014 – 2021

• Delivered products efficiently and safely across Grand Cayman

• Maintained delivery logs and provided excellent customer service Maintenance & Delivery Person

Island Company, Grand Cayman

2009 – 2014

• Performed building maintenance and handled deliveries

• Supported daily operations and ensured smooth workflow Manager

Island Style Car Rental Ltd., Grand Cayman

2002 – 2009

• Managed daily operations and supervised staff

• Oversaw fleet maintenance and customer service

Manager

Sunshine Car Rentals, Grand Cayman

1999 – 2001

• Led a team in providing car rental services

• Managed bookings and maintained customer relationships Stock Clerk

Fireco Distribution Company, Toronto, Canada

1996 – 1998

• Managed inventory and supported warehouse operations Guest Request Agent

Hyatt Hotel, Grand Cayman

1991 – 1995

• Responded to guest requests and coordinated with hotel departments Education

• Associate of Science in Business Administration

Northern Caribbean University

• PC Specialist

Unicom Information Systems

• Service Plus Degree

Hyatt University

Additional Skills

• Experienced team leader and supervisor

• Advanced computer troubleshooting and repair

• Familiar with car rental management software

• Caymanian by Status

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