Customer Service Team Members

ROSE ANN D.

MIRANDA

Address :

Nueva Ecija, Philippines

Contact :

+63-997-***-****

Email :

*******************@*****.***

Personal Details :

Date of Birth: May 27, 1989

Birthplace: San Antonio, Nueva

Ecija

Civil Status: Single

Gender: Female

Citizenship: Filipino

Religion: Roman Catholic

PROFESSIONAL SUMMARY:

Hardworking and adaptable professional with extensive experience in caregiving, hospitality, customer service, retail, and beauty care. Gained hands-on exposure in international workplaces, particularly in Malaysia and Qatar, handling diverse responsibilities such as cashiering, customer service, laser treatments, and factory production. Proven ability to work well in dynamic environments, manage multiple tasks, and interact effectively with clients and team members. I am open to opportunities in factory or office settings as I am a reliable, compassionate, and goal-oriented individual.

WORK EXPERIENCE

TOWER ISLAND SERVICES W.L.L / 5 STAR HOTEL Qatar 2021–2024 Position: Waitress / Hostess / Cashier / Barista

• Greeted and assisted guests with orders and table service

• Handled POS transactions, billing, and closing reports

• Prepared and served a variety of drinks including coffee and juices

• Managed table assignments and reservations during peak hours

• Maintained cleanliness and presentation of dining and beverage areas UNITED NUDE Malaysia 2018–2019

Position: Sales Lady / Cashier

• Assisted customers with purchases and product recommendations

• Handled cash register operations and processed payments

• Organized store displays and ensured product availability

• Handled customer concerns, exchanges, and returns

• Replenished stocks and maintained inventory levels PARIS HILL Malaysia 2016–2018

Position: Beautician (Lazer)

• Assessed clients’ skin conditions and recommended appropriate treatments

• Performed facials, peels, scrubs, and skin rejuvenation procedures

• Provided relaxing massages to improve skin appearance and client wellness

• Informed clients about skincare products and post-treatment care

• Managed inventory, organized displays, and restocked skincare items MULTIRICH FOODS CORPORATION Philippines 2008–2011 Position: Factory Worker (Food Processing)

• Operated food production machines and ensured proper packaging

• Monitored product quality and removed defective items

• Maintained cleanliness and adhered to hygiene standards

• Collaborated with team members to meet production goals

• Followed food safety protocols in handling and storing goods Private Employer Philippines 2003-2006

Position: Caregiver

• Provided daily assistance to a private patient, ensuring comfort and safety

• Helped with personal hygiene, bathing, grooming, and dressing

• Assisted in meal preparation and feeding

• Administered medications and monitored vital signs

• Maintained a clean, organized, and safe environment EDUCATION

San Mariano National High School Philippines

Secondary Education

SKILLS

• Excellent interpersonal skills

• Strong multitasking ability

• Food and beverage service

• Cash handling accuracy

• Customer-focused mindset

• Inventory monitoring knowledge

• Light caregiving assistance

• Basic barista operations

• Retail sales techniques

LANGUAGES

• Arabic

• Japanese

• English

• Tagalog

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