Customer Support Service

MIKAL LISK

PROFILE

A highly persistent hard worker that displays a diverse range of experienced skills and knowledge with a desire to help positively make an impact. Strive to continue building education on professionally developed businesses.

EXPERIENCE

VISUAL CAPTAIN/FRONT OF HOUSE, MACY’S, COLUMBIA,MD — 2024-2025 Provide outstanding customer support whilst using visual merchandising strategies to create functional store layouts, drive sales to meet daily goals, and make sure to attract all customers.

CUSTOMER SERVICE LEAD, KAYSI BEAUTY, COLUMBIA, MD — 2023-2024 Received and made various phone calls in a professional manner, provided an exceptional shopping experience resulting in regular customers, whilst implementing changes based upon customer feedback, successfully boosting sales.

ASSISTANT MANAGER IN TRAINING, GIANT FOOD, GLEN BURNIE, MD/ CLARKSVILLE, MD — 2021-2023

Accurately operated all systems including processing cash, credit, gift cards, and check transactions, monitored stock levels, ordered supplies, and managed operational teams. Professionally addressed customers concerns and inquiries along with preparing employees with high potential to grow within the company. EDUCATION

GLEN BURNIE HIGH SCHOOL — HIGH SCHOOL DIPLOMA 2022 SKILLS

Strong communication Skills ~ Leadership ~ Interpersonal skills ~ Time management ~ Adaptability ~ Strong work ethic

AWARDS

Offered promotions at all 3 jobs worked in the past 3 years due to a strong dedication for success and growth within the business

5764 Stevens Forest Rd, Columbia MD Cell~443-***-**** *********@*****.***