Administrative Assistant Data Entry
Resume:
Shannon M. Cooks
Apopka, Florida *****
***********@*****.***
Personable, diligent, and detail-oriented professional with over 24 years of experience, including office management and support, administrative assistant, tracking and managing warehouse inventory, transportation shipping and receiving. Adaptive person with great organizational and critical thinking skills who welcomes challenges and strives for excellence.
•Calendar Management
•Data Entry
•Office 365
•Microsoft Office Software
•Excellent Client Service
•Diligence
•Document Preparation and Reivew
•Word Processing (type 60+ wpm)
PROFESSIONAL EXPERIENCE
U.S. Immigration and Customs Enforcement
Office of the Principal Legal Advisor, Orlando, Florida – March 2024 to Present
Legal Assistant (40 hours per week)
•Perform support functions related to tracking and managing Immigration Court dockets, monitoring cases, and assisting with other legal administrative matters, such as scanning Freedom of Information Act files, correspondence, motions, and other legal documents.
•Complete data gathering and analysis support for various legal processes, to include accessing and inputting data in a variety of databases (i.e., RAILS, PLAnet, and EOIR Automated Case Information website) and providing timely and accurate case information updates.
•Provide time-sensitive mail management support by monitoring and tracking mail distribution by appropriately stamping and scanning mail and routing it to the correct department.
•Assist with the maintenance and organization of case files, both hard copy and electronic, and identifying and preparing files for shipping.
Bowhead
U.S. Immigration and Customs Enforcement
Office of the Principal Legal Advisor, Orlando, Florida - April 2023 to March 2024 General Contractor Ill (40 hours per week)
•Perform support functions related to tracking and managing Immigration Court dockets, monitoring cases, and assisting with other legal administrative matters, such as scanning Freedom of Information Act files, correspondence, motions, and other legal documents.
•Complete data gathering and analysis support for various legal processes, to include accessing and inputting data in a variety of databases (i.e., RAILS, PLAnet, and EOIR Automated Case Information website) and providing timely and accurate case information updates.
•Provide time-sensitive mail management support by monitoring and tracking mail distribution by appropriately stamping and scanning mail and routing it to the correct department.
•Assist with the maintenance and organization of case files, both hard copy and electronic, and identifying and preparing files for shipping.
Taylor Morrison Home Funding, Maitland, Florida - December 2016 to February 2023 Processing Coordinator (40 hours per week)
•Reviewed documents with legal implications for accuracy and completeness, which included processing new home loans by verifying information listed on purchase contract matched information as listed on driver's licenses.
•Verified employment information through third party vendors, ordered credit reports to ensure social security numbers and dates of birth matched information on purchase contracts; ordered tax returns, appraisals, final inspections, legally binding title commitments, flood certificates, and confirmed the address on the contract through USPS.
•Performed customer service functions and administrative duties, such as monitoring schedules and tracking appointments and deadlines to meet closing dates.
Coca-Cola Refreshments, College Park, GA – April 2016 to June 2016 Shipping and Receiving Clerk (40 hours per week)
•Shipped and received stock order transfers and in-bound transportation merchandise.
•Performed administrative duties, which included faxing, filing, obtaining needed information from file systems, and maintaining employee confidentiality.
•Cross-trained employees for various positions.
Coca-Cola Refreshments, Orlando, FL - April 2007 to April 2016 Senior Warehouse Clerk III - Payroll (40 hours per week)
•Maintained and managed warehouse reports and managers daily and weekly calendars by monitoring schedules and tracking appointments and important deadlines.
•Assisted with employee write-ups, tracking attendance, weekly payroll, payroll adjustments, and accounts payable and receivable.
•Managed all warehouse safety and food safety training files for 99 - 120 active employees.
•Coordinated interviews for open warehouse positions and performed administrative functions of faxing, filing, ordering warehouse supplies, and meeting yearly budget.
•Cross-trained employees for various positions.
•Served as backup for transportation shipping and receiving department.
•Reviewed incoming legal documents and subpoenas and distributed them to requesting parties.
Coca-Cola Refreshments, Orlando, FL - May 2002 to April 2007
Builder, Checker, and Inventory Clerk - Payroll (40 hours per week)
•Performed daily and month-end inventory of all products in the warehouse.
•Conducted quality control checks by confirming pallets of product were consistent with the orders.
•Checked outgoing and incoming driver loads on trucks.
•Gathered pertinent data by uploading and downloading information into a handheld scanner.
•Reviewed and distributed data for inventory managers, such as tracking daily breakage, damage, and loss for entry into appropriate database.
Education
Houston Christian University
Criminal Justice – Undergraduate
Continental Academy
Secondary School
Certifications and Membership
Notary- State of Florida - Currently Active
2
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