Customer Service Data Entry
Resume:
Rommel F. Chavez
*************@*****.***
Professional Summary
Excellent customer service skills and problem-solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills
• Excellent problem-solving skills
• Strong verbal and written communication
• Capable of handling multiple tasks in a fast-paced environment
• Good interpersonal skills
• Attention to Detail
• Passionate about serving customers
• Punctuality
Work History
Perry Ellis, 10/2022-02/2023
Miami, Fl.
• Imaging Coordinator/Data Entry
• Scanning and filing documents
• Lifting up to 30 pounds file boxes
Uber/Lyft Driver, 02/2022 to Current
Uber/Lyft - Miami, Fl.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Built and maintained positive relationships with passengers by providing friendly and professional service.
Data Specialist at Assurant Inc. 11/2021 to 1/2022 Miami Fl.
• Maintained files, records, and chronologies of entry activities.
• Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
• Reviewed and updated client correspondence files and database information to maintain accurate records.
• Scanned documents and saved in database to keep records of essential organizational information.
• Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
• Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Enhanced data accuracy by implementing efficient data validation processes and automating manual tasks
Imaging Coordinator, 03/1997 to 06/2021 World
Fuel Services Inc. - Doral, FL.
• Assisted in quality assurance efforts by regularly auditing exam reports and ensuring compliance with regulatory standards.
• Boosted departmental efficiency through effective utilization of available resources and personnel allocation.
• Contributed to a positive workplace environment, fostering strong relationships among team members.
• Contributed to cost-saving measures through careful tracking of supplies inventory and placing orders in a timely manner when needed.
• Input in Fortis system all types of documents received from internal and external offices.
• File different kinds of documents according to the alphabetical order of the document description.
• Assist different departments in the search of documents within the system. Preparation, delivery, and request of all boxes in the company.
• Assist the IT department with the inbound and outbound of computer hardware supplies.
• Manage location and retrievable system of boxes in the warehouse.
• Prepare and sort outbound mail
Education
HIALEAH-MIAMI LAKES SENIOR HIGH SCHOOL - Hialeah, FL High School Diploma - 06/1990.
• Relevant Coursework: MICROSOFT OFFICE EXCEL.
MICROSOFT OFFICE OUTLOOK.
MICROSOFT TEAMS.
SLACK.
FILE MAGIC.
FILENET. FORTIS.
ORACLE.
KOFAX.
AGILE STRUCTURE.
WFS University:
Balancing Work and Family (second edition).
WFS Legal Compliance Program Training 2010.
WFS Ethics & Code of Conduct Training.
Security Awareness Fundamentals 2016.
Effective Time Management for you. (include simulation). Effective Business Writing (include simulation).
Writing for a Global Audience (includes simulation). Writing effective emails (include simulation).
Price Risk Management (PRISM ) Overview.
Languages:
English-Written-Spoken.
Spanish-Written-Spoken.
Contact this candidate