Project Management Program
Resume:
Ramona L. Bell
************************@*****.***; ************@*****.***
**** ***** ** ** *******, WA 98208
Professional Summary
Dynamic professional with over 15 years of experience in orchestrating cross-functional business unit and enterprise-wide initiatives.
Proven expertise in leading high-performing teams to solve complex problems, improve processes and systems, and implement regulatory and technical solutions using Agile, Scrum, Waterfall, and Kanban methodologies.
Skilled in fostering cross-functional collaboration and aligning global teams to implement transformative processes and systems.
Recognized for a customer-centric leadership style that fosters trust, drives engagement, and delivers measurable impact in fast-paced environments.
Professional Skills
Project & Program Management Change Management, CCBs, Cross-Functional Leadership, Critical Path Analysis, Dependencies, Designated Expert, Executive Communications, Funding, Governance Processes, Initiatives, Integration, Issue and Opportunity Management, PMO Leader, PMP, Program Management Specialist, Project Management Office Establishment, Project Management Plans, Regulatory Adherence, Resource Loading, Resource Management, Results Driven, Risk Management, Schedule Development, Solution Implementation, Stakeholder Engagement, Status, Trade Studies, Work Authorization.
Process Improvement & Optimization As Is and To Be Diagrams, Better Resource Utilization, Celonis Process Architecture, Continuous Improvements, Cost Reduction, Data Collection Plans, Digital Business, Goals and Metric Impact Analysis, DMAIC, Improved Efficiency and Speed, LEAN, OneBPM Business Process Management, Optimization, Process Efficiency, Process Mapping, Quantitative Results, Root Cause Analysis, Scalability, Six Sigma Black Belt, Streamlining, Value Stream Mapping, Visio.
Leadership & Collaboration Cross-functional Team Leadership, Business Strategy and Alignment, Collaborative Problem Solving, Management, Leadership, Mentor, Coach, Training, Speaking, Facilitation, Stakeholder Engagement, Customer Focused, Personal Development, Goal Establishment and Tracking
Data, Analytics & Problem-Solving Analytical Skills, Analytical Thinking, Dashboards, Data Visualization, KPIs, Metrics, Quantitative Analysis, Root Cause Analysis, Statistical Tools and Technology, Systems Thinking.
Methodologies & Frameworks Agile Frameworks, Agile Scrum, Waterfall, Traditional, Predictive, Spiral, Kanban
Tools & Technology Azure DevOps (ADO), Celonis, ClearCase, ClearQuest, DOORS, GitLab, Jira, Microsoft Project, Milestones Professional, MS Office, Office, OneBPM, OneNote, SharePoint, Teams, Visio.
Industry & Specialization Aerospace, Defense, Engineering, Information Technology, Manufacturing, Quality Assurance, Product Lifecycle Management (PLM), System Architecture, Digital Transformation, Value and Competitiveness, Artificial Intelligence (A.I.), Cloud Platforms & Technologies
Education & Certifications
Master of Science Information Technology, Project Management and Leadership - Capella University
Bachelor of Science Information Technology, Project Management - Capella University
Project Management Professional (PMP®) - Project Management Institute
6 Sigma Study American Society of Quality (ASQ) Six Sigma Black Belt Professional; Certified Black Belt (CSSBB)
Scrum Fundamentals Certified - SCRUM Study
Scrum Master Certified - SCRUM Study
Experience
Microsoft, Redmond, WA (Remote) Feb 2025 – June 2025
Cloud Technologies Supply Chain, Strategy Transformation
Lead Process Engineer (Lean Six Sigma) & Lead Program Manager
Leveraged Lean and Six Sigma methodologies to enhance process analysis, drive efficiency, and automate in cloud supply chain transformation, collaborating closely with business stakeholders and engineering teams.
oDeliverables: Charters, RACIs, SIPOCs, As Is and To Be diagrams, Quantifiable Repeatable Results, Root Cause Analysis, Data Collection Plans, and Goals and Metrics Impact Validation.
Conducted research and educated internal stakeholders on best-in-class, industry-leading process management solutions to inform the design of a future-state intelligent supply chain by reducing defects and increasing ROI.
Celonis Business Process Architect and Administrator provided real-time insights, automation triggers, and execution management to improve operational efficiency by the translation of over 100 OneBPM Visio process diagrams into Celonis.
The Boeing Company, 2004 - 2025
Boeing Commercial Airplanes (BCA), Everett, WA
Enterprise Boeing Designated Expert (Enterprise Consultant)
2022: Boeing Designated Expert Project Management Theory and Application.
2020: Boeing Designated Expert Program Management Business Strategy and Alignment.
A trusted resource for enterprise executives and employees at all levels, provided program and project management support,
Lean coaching, Value Stream Mapping, training, mentoring, technical coaching, and professional development. Led problem solving and solution development efforts for BCA programs, functions, and enterprise initiatives.
BCA Engineering Program Management Technical Integrator & Principal Project Manager L5 Sep 2011– Jan 2025
Product Lifecycle Management (PLM) Group and Digital Transformation
Project Leadership and Management: Managed dozens of complex and high priority Engineering and IT cross-functional projects for Vice Presidents and Senior Executives. Scaled products, processes, systems, tools, and teams from 3 to 300 members. Orchestrated Integrated Product Teams and cross-functional projects. Engaged executive leadership for funding, risk management, strategic alignment, and reporting progress to plan. Developed comprehensive project management plans, integrated schedules, and product roadmaps.
Product Lifecycle Management (PLM): Led studies and implemented initiatives for BCA programs to manage aerospace product lifecycles from concepts through design, manufacturing, service, and disposal.
oFor the Aerospace and Defense PLM Action Group, led cross-company collaboration and analysis involving global Product Lifecycle Management (PLM) technical experts from Boeing, Airbus, G.E., Rolls Royce, Embraer, Bombardier, and Gulf Stream. The team published a White Paper and significantly influenced the industry's approach to exchanging digital data through Model-Based Systems Engineering (MBSE) Data Interoperability.
oFor the 777 / 777X programs, matured design practices from using CATIA version 4 (paper drawings) to CATIA version 5 (3D modeling). Led LEAN Value Stream workshops to determine current state and future state processes with Fabrication, Design Engineering, and Liaison Engineering. Determined improvements of processes, tools, and training to improve quality, reduce defects, and add efficiencies by implementing Hybrid Model Based Definition (HMBD).
Stakeholder Engagement: Identified, understood, and actively involved all relevant stakeholders throughout the project lifecycle. Ensured that the needs and expectations of stakeholders were met, fostered trust and collaboration. Maintained open communication channels, addressed concerns, and incorporated feedback. This resulted in higher levels of support and satisfaction for successful outcomes.
Change and Risk Management: Controlled product baselines using Change Control Management Systems, ran and participated as a technical lead in Change Board Meetings. Led Risk Management review meetings to review risks, issues, and opportunities, and assisted with creating mitigation plans/abatement plans for suggested technical changes.
Tools and Methodologies: Delivered multi-year roadmaps and maintained visibility using PowerPoint, MS Project, Boeing Virtual Cube, and Milestones Professional. Administered and utilized project structures for Kanban, Agile, and Waterfall using Azure DevOps, Git Lab, Jira, OneNote, Project Server, and SharePoint. Created many project management templates that were shared across the enterprise.
Training and Mentoring: Instructed Corporate Project Management and Program Management Workshops; trained hundreds of employees onsite and virtually. A mentor and coach for Group Enterprise Mentoring, JUMP Mentorship, and Business Operations mentoring programs. In addition, obtained mentees through leadership referral and social media searches. Mentored dozens of diverse individuals globally (US, Canada, India, and Brazil), developed standardized mentoring tools, and fostered a positive mentoring environment. Specialized in job transitions and obtaining leadership roles.
Knowledge Sharing and Publications: Led Program Management Home Room to share Project Management Best Practices across many organizations. Authored over 100 project management publications, including Work Authorization, Portfolio Management and Prioritization, Risk Management Plans, project management templates, and leadership presentations.
BCA Engineering Process and Tools Aug 2011 – Aug 2020
Project Management Office (PMO) Lead
Leadership in Establishing PMO: Recruited from BDS to establish and lead Boeing's Engineering PMO from the ground up.
Process Improvement and Maturity: Developed and deployed a Maturity Model that aligned with Project Management Institutes (PMI’s) Project Management Body of Knowledge (PMBoK) project lifecycle and knowledge areas. Orchestrated systematic improvements to improve people, processes, tools, and templates. Within two years, improved the PMO from an initial Level 1 chaotic / ad hoc state through matured, managed and optimized states Levels 3 and 4.
Consistent Excellence: Annually assessed by Project Management Institute (PMI) and Boeing Enterprise PMCoE from 2012 to 2017. Consistently ranked #1 Boeing PMO for mature processes and templates, complexity of projects, and high customer satisfaction.
Authorship and Governance: Authored processes for intake, governance and prioritization, risk management, portfolio management, and project management methodologies. Worked with executive leadership to align projects to organizational strategies and business objectives.
Executive Collaboration: Conducted portfolio and project reviews with executive and senior leadership.
Framework Integration: Expanded PMO services to integrate both Traditional Waterfall (predictive) and Agile frameworks.
External Showcasing: Showcased PMO capabilities with external organizations via lunch and learns, symposiums, and expos.
Complex Project Management: As a Sr. Project Manager and Program Management Integrator, managed top priority, extraordinarily complex cross-functional and multiple business unit initiatives, which included Engineering, IT, Supply Chain, Fabrication, Manufacturing, Quality, Certification, Environment, Health, and Safety, Business Operations, and other functions.
Portfolio Management: Portfolio Manager for 787 Engineering and IT Processes and Tools, managed multiple PMs and projects for the Everett Delivery Center, Everett Modification Center, Boeing South Carolina, and the 787 Refurbishment Center in San Antonio, Texas. Ensured consistent and standardized operations across multiple sites.
Performance Visibility: Designed and deployed dashboards and scorecards for visibility of performance to plan data for technical, cost, and schedule.
Change Management: Ensured buy-in, approvals and adoption of changes by impacted functions and organizations.
Training: Led 100s of Lunch and Learns sharing leadership skills and project management best practices.
Boeing Defense System (BDS) Jan 2004 – August 2011
Boeing Defense Systems, Mission Operations Colorado Springs, CO Feb 2009 – Aug 2011
Certified Capture Team Lead and Certified Proposal Manager
Leadership in SATCOM Operations: Led Wideband SATCOM Operations and Technical Support (WSOTS) capture and proposal team for US Army Customer.
Award-Winning Performance: Won multiple awards from Executive Leadership, including Boeing Defense Systems (BDS) Employee of the Quarter.
Successful Contract Management: Led a cross-functional team for the $130M contract, developing approaches for SATCOM operations including engineering, IT, logistics, training, program management, and cost.
Effective Data Extraction: Received the Request for Proposal (RFP) for the Firm Fixed Price (FFP) contract from Procurement and extracted data for effective dates, key obligations, and milestones.
Vendor Selection and Analysis: Led workshops to perform Make Buy-Analysis and vendor selection with various suppliers.
Strategic Planning and Execution: Executed Nondisclosure Acts (NDAs) and Request for Quotes (RFQs) with suppliers and led strategy planning sessions with Boeing Subject Matter Experts and suppliers to develop proposal strategies, tactics, stories, and graphics.
Organizational Structure Definition: Collaborated with Human Resources and the Program Manager to define the Organization Breakdown Structure (OBS) for the program hierarchy, including every position, title, responsibility, authority, and level of experience.
Customer Communication and Engagement: Planned strategic customer communications and participated in site visits and industry days.
Executive Leadership and Approval: Organized and led Executive Win Steering Group to review and approve proposal strategies and presented Capture Plans at Executive Leadership Gate Reviews.
Comprehensive Program Management: Documented a cohesive and integrated plan for Program Management, Cost, Engineering, Training, and Support for the operations of 14 Global SATCOM sites.
Post-Capture Activities: Performed post-capture activities, such as releasing resources, shutting off the charge line, and executive out briefs.
Boeing Global Positioning System (GPS) Program Apr 2005 – Aug 2011
Engineering Mission Operations and Satellite Software / Hardware Test Team Lead
Led Engineering Test Team for GPS Launch/Early Orbit, Anomaly Resolution, and Disposal Operations (LADO) system.
Award-Winning Leadership: Won three-dozen awards for team leadership, quickly learning systems and processes, and providing validation and verification with USAF for Mission Operations, satellite command, control, launch, anomaly response, and disposal.
Goal-Oriented Planning: Determined test team goals and objectives, planned activities, delegated tasks, and executed test procedures.
Comprehensive Test Management: Developed, executed, delegated, and maintained test plans and test procedures.
Regulatory Compliance: Ensured compliance of Mission Operations features, functions, cyber security, asset availability, and government and regulatory requirements.
Resource Negotiation: Successfully negotiated project resources, including schedule, people, labs, and equipment.
Mentorship and Training: Trained and mentored new team members.
Anticipated bottlenecks, managed risk and escalations, and balanced the business needs versus technical constraints.
Effective Reporting: Reported test results to senior leaders.
100% Compliance Achievement: Achieved 100% test compliance with the new LADO mission operations ground system and Boeing IIF satellite.
Boeing Engineering Test Engineer, Peterson Air Force Base, NORAD, Colorado Springs, CO Jan 2004 – Jan 2005
Strategic Test Planning: Planned and directed software and hardware test activities for Missile, Space, and Communications testing for the Integrated Space Command and Control (ISC2) System for North American Aerospace Defense Command (NORAD).
Resource Management: Determined resources for activities, scheduled scenarios, created and executed Missile Defense test plans and performed hardware and software configuration setup and disassembly for specific test scenarios.
Missile Defense Test Planning: Included near-object detection, and cyber security requirements.
Issue Resolution and Reporting: Managed issues and bug reports and reported After Action results to senior leadership.
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