Customer Service Chula Vista

Crystal Alcaraz

El Cajon CA ******.****@*******.*** +1-619-***-****

I am seeking a position of challenge and service in a professional environment where I can use my knowledge and strengths to help and serve others as well as contributing to my positive attitude.

WORK ETHICS

•Dedication and drive as a hard-working individual.

•Ability to manage multiple tasks in a pressured environment.

•Continuously finding new and better ways of performing a job.

•Displays a strong personal commitment to successfully completing all projects. • Devoted to honesty, loyalty, and integrity.

INTERPERSONAL AND TEAMWORK SKILLS WORK ETHICS

•Produce a tangible, positive impact.

•Project self-confidence, authority, and enthusiasm.

•Responds and takes charge quickly to new instructions, situations, and procedures.

•Extremely cooperative with co-workers, always conveying a willingness to help.

•Built positive relationships with superiors, promote harmony and teamwork among associates.

Caregiver

IHSS San Diego, CA

December 2023- Present

April 2021- November 2023 Didn’t work due to medical reasons.

Sprouts Farmers Market

Cashier

November 2017- March 2021

Walmart

Asset Protection

San Diego, CA

September 2016 to January 201

Customer Service

Fresh and Easy Neighborhood Market - Chula Vista, CA

October 2007 to August 2012

Maintenance

Costco - Chula Vista, CA

November 2012 to January 2013

Customer Service

Cold Stone Creamery - Chula Vista, CA

June 2009 to October 2010

Education

Child Development

San Diego City College - San Diego, CA

2014 to 2016

Diploma

Castle Park High School - Chula Vista, CA 2000 to 2004

CUSTOMER SERVICE SKILLS

• Using a positive, constructive, and solution-focused approach whenever conflicts arise.

• Analyzing situations and customer concerns and suggest actions that can help resolve the problem

• Negotiated to create mutually beneficial outcomes. Built a spirit of trust and sincerity to help customers feel welcomed when expressing their concerns.

COMMUNICATIVE AND COMPUTER SKILLS

• Encouraged open communication to achieve mutual understandings

• Communicated confidently and effectively with superiors, co-workers, and customers.

• Avoided communication breakdowns; excelled in intercommunications and interactions.

SKILLS QUANTITATIVE

Performs several duties including operating the cash register, handling money, preparing food and coffee beverages, promoting specials to upgrade sales.

• Coordinates and maintains a clean work area effectively in all aspects of job position.

• Displays strong work values by following store guidelines and procedures. • Accountable for opening and closing duties, organizing store items, arranging stock, setting up displays.

• Demonstrates proper telephone techniques fulfilling quotas and deadlines in a rapid workflow.

Contact this candidate