Susan Bones
Facility Administrative Specialist
**********@***.***
I am currently looking for either full or part-time employment.
OVERVIEW
To ensure efficiency and smooth day-to-day operations to facility and programs.
EXPERIENCE
BASF
Principle Administrator/Administrative Specialist 12/2010 - 11/2023 – Research & Development
Operational support and coordination for the Brooks site within vegetable seeds R&D. Daily functions executing seasonal labor timekeeping, review and analysis. Maintain detailed schedules for meetings and mandatory safety courses. Security/badge system site controller. International and domestic shipping site team lead. Review, code and authorized facility invoicing for program managers. Facilitated meetings and event planning assisting in content development, preparing agendas and coordinated logistics. Coordinated and managed the development of contracts preparing requests for proposals. Worked with vendors to ensure services are performed and communicated to all program leads. Developed content for monthly facility site safety meetings for staff and contract labor workers. Site medical contact and management of change coordinator to ensure compliance with all relevant programs. Worked closely with EHS country team leader to implement on site specific documents and management of site procedures. Managed SDS sheets specific to facility. Provided monthly safety, medical and labor reports to corporate management. On-board new employees using E-verification. Facility liaison for Human Resources. On-site liaison IT support and troubleshooting. Provided customer service needs to marketing teams and local domestic farm seed suppliers.
**Proficient with Microsoft Office Suite; ReadSoft Invoicing Software; I9 Employment Verification
** Maintain and update intricate database software: Medical, Safety and Security Site management
**Excellent written and verbal communication skills
**Excellent organizational skills with close attention to detail
**Self-motivated and proactive
**Ability to prioritize tasks and manage time effectively
Manager: Dan McClellan / Kevin Cloud – 503-***-****
Team Co-worker: Bob Gooley – 503-***-****
Additional references upon request
Prior employment with Therapeutic Associates, Keizer, OR - Office Manager – 2004 - 2009
Clerical duties including answering phones, scheduling appointments & greeting patients
Complete registration of new patient accounts
Verification of all insurance benefits
Process billing information
System discharge of patient accounts
Collection of co-pays, patient payments on accounts & supplies purchased
Daily reconciliation of clinic funds
Weekly Bank Deposits
Submission of accounts payable
Process incoming mail
Ordering Office Supplies and inventory control
Monitoring inactive patients
Generate & submit monthly reports required by the company
Maintain current and organized system and clinic files
Maintaining all operations in accordance with company standards to provide efficient workflow
Prior employment with Cascade Centers, Keizer, OR - Office Manager – 1990 - 2003
Generating Client Satisfaction Surveys (Individual and Group
· Recap of Client Satisfaction Surveys (Individual and Group)
· Office Supplies – inventory, ordering, purchasing, etc.
· Agings – tracking cases for counselors to discharge.
· Maintaining the EAP provider panel (recruitment, license and liability renewals and database.
· Maintaining our EAP agreements with other off-site providers.
· Mailings – Printed materials, provider letters, etc.
· Processing Outside Provider forms for payment including posting and EOBs in Paychex system.
· Tracking client hours for therapists paid fee-for-service.
· Scheduling patients for a team of 6 counselors.
· Scheduling / coordinating outside training activities for EAP Providers and employees.
· Assisting employee referrals for mandatory mental health assessments.
***H&R Block as a Client Services Provider during the 2025 tax season (11/2024 – 04/2025)