Customer Service Sales Associate
Resume:
Md. Mehedi Hasan Riday
Career Summary
I have a dynamic and challenging attitude about my assigned responsibility. I am very muchconfident about my ability, responsibility, official rules, labor and skills. To build-up a careerin an organization where opportunity exists to apply all creativity and business insights toachieve my career aspiration. A highly motivated individual wishing to use analytical and management knowledge to pursue along-term career in a promising to sign ificantly contribute organizational development and being personal fulfillment.
***************@*****.***
56/1, Kathalbagan, Dhaka.
Training & Certificates
Safe Guarding Training
Stress Management
Time Management
Customer Service Training
POS Training
RPS Training
Professional Skills
Accounts ERP
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Publisher
Communication
Public Relation
Quick Learner
Leadership
Adaptability
Conflict Resolution
Teamwork
Flexibility
Hobbies & Interests
Playing Cricket
Photography
Traveling
Shopping
Reading
Sales Associate At BRAC-Aarong,Bashundhara City Outlet. 01 June 2022–20 June 2025.
Delivering excellent customer service that ensures ongoing Sales and high levels of customer satisfaction.
Working with customers to determine their needs and recommend the right product
100% cash and cash equivalent management.
Operating ERP for sale analysis and bills.
Superior product knowledge.
Cross-selling and Up-selling products to increase purchase amount and achieve the sale target.
Managing the Customer Relationship Management(CRM).
Developing and cultivating strong
buying relationships with
customers.
Increasing promotions & opportunities to customers.
Drive sales performance of the store to achieve annual sales targets.
Academic Qualification
Tejgaon College, Dhaka,
2022
Honours
Completed 4 years of Bachelor of Business Administration(BBA). Major in Marketing with CGPA-3.00 Out of 4.00
Session- 2018-2019
Cumilla Ajit Guha College,Cumilla,
2017
Higher Secondary Certificate
Successfully passed the program of Higher Secondary Certificate (H.S.C) in Science with GPA 3.75 out of 5.00.
Cumilla Housing State School, Cumilla,
2015
Secondary School Certificate
Successfully passed the program of Secondary School Certificate (S.S.C) in Science with GPA 5.00 out of 5.00.
Language Proficiency Personal Profile
BANGLA
Excellent Proficient in
reading, writing and
speaking.
ENGLISH
Fluently speaking.
Professional Working
Proficiency on writing.
Professional Proficiency
in listening & reading.
Reference
1)
Md. Nazibullah
Head of Department
Department of Marketing
Tejgaon College, Dhaka.
Mobile: +880**********
2)
Ali Newaj Chwohdury Jishan
MBBS, BCS (Helath)
CCD (BIRDEM)
Mobile: +880**********
Declaration
I, Md. Mehedi hasan Riday, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Signature of
Md. Mehedi Hasan Riday
Nickname : Mehedi
Father’s Name : Md. Shuhedur Rahaman
Mother’s Name : Tahamina Begum
Date of Birth : 01st January, 2000
Present Address : 56/1, Kathalbagan, Dhaka.
Permanent
Address
: Vill:Nurpur,P.O: Mogultoli,
P.S: Sadar, Dist:Cumilla.
Nationality : Bangladeshi (By Born)
Religion : Islam
Marital Status : Single
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