Service Representative Customer

Selina Vargas 575-***-**** **************@*****.***

Objective

To continue my career with an organization that will utilize my clerical skills to benefit mutual growth and success.

Skills Summary

Comprehensive knowledge of the operating procedures and services of industry

Bilingual both fluently in Spanish and English languages

Self-motivated with strong logical and listening skills

Ability to multi-task on multiple computer applications while holding a conversation with a customer

Ability to work in a fast-paced environment while maintaining a professional attitude

Skilled to read and follow written instructions and care documents

Employment History

Viibe Wellness Center Las Cruces, NM

Receptionist 03/2017-06/2017

Greet persons entering establishment determine nature and purpose of visit and direct or escort them to specific destinations

Operate telephone switchboard to answer screen or forward calls providing information taking messages or scheduling appointments

Maintain printers (and other office equipment); send faxes and retrieve and route incoming faxes

Sitel Las Cruces, NM

Customer Service Representative 11/2016-01/2017

Discussed with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

Checked to ensure that appropriate changes were made to resolve customers' problems

Completed contract forms, prepare change of address records, or issue service discontinuance orders, using computers

Rayoz De Luz Las Cruces, NM

Caregiver 06/2014-12/2016

Maintained a safe, secure, and healthy patient environment by following company standards and procedures

Prepared meals for clients according to restricted diets

Documented daily activities

Spanish Kitchen Las Cruces, NM

Waitress 03/2016-12/2016

Multi-tasked by seating guests as they arrived while continuously assisting already seated clientele

Served as cashier for departing guests

Collaborated with management in training new employee

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