Medical Assistant Patient Care
Resume:
Margarita Valencia
Buckeye, AZ *****
************@*****.***
Professional Summary
Versatile medical assistant with 10 years of experience in patient care and support within healthcare settings. Proficient in coordinating patient visits, performing diagnostic tests, and maintaining HIPAA compliance. Demonstrated leadership in managing patient care processes and ensuring a clean, safe environment. Certified in First Aid, CPR, and BLS, with specialized skills in medication administration and laboratory procedures. Committed to enhancing patient well-being through compassionate care and effective communication.
Work Experience
Medical Assistant
Arizona Center for Cancer Care-Glendale, AZ
January 2024 to February 2025
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Safely disposed of biohazardous waste materials according to established protocols
• Managed multiple tasks simultaneously while maintaining attention to detail and accuracy
• Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
Medical Assistant
SUN VALLEY UROLOGY-Sun City West, AZ
November 2021 to December 2023
• Coordinate patient’s office visit discharge and if needed assists in arranging for diagnostic tests or referral exams.
• Performs and/or assists physician with tests/procedures available in the office per their orders and in accordance with established safety and infection control procedures.
• Ensures that blood or tissue samples are sent to appropriate referral laboratory.
• Assist with contacting pharmacies for new or refill prescriptions per physician approval.
• Obtains authorizations to perform tests, procedures or referrals to outside providers.
• Cleans, sterilizes and packages surgical instruments/packs in the office setting.
• Prepares all charts for next day’s appointments by reviewing physician notes to determine what must be available for the visit. To include retrieving x-rays, lab results, etc.
• Maintains and rotates appropriate supplies/medications to be stocked in exam rooms. Appropriately discards any out of date medications.
• Keeps patient areas and exam rooms clean and prepared on a daily basis. Uses bleach solution or antimicrobial solution for cleaning as appropriate.
• Interacts professionally with patient/family.
• Maintains HIPAA confidentiality at all times
• Place patients in exam rooms after registration, ensuring that chart reflects current complaint/condition, medical history and any test results appropriate to follow-up visits. Take appropriate vital signs and document in chart.
• Set-up room and/or equipment and assists with or performs as directed any special procedure, vasectomy procedures, prostate Biopsy,Cystoscopy / Dilations, URO-Lift,catheter changes, urgent PC, bladder cancer treatment, testosterone injections
Caregiver
Self Employed-Scottsdale, AZ
November 2017 to November 2021
• Assisted clients with daily living needs, including bathing and personal grooming, to maintain self- esteem and general wellness.
• Helped clients manage money, pay bills and shop for groceries or personal items.
• Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
• Built strong relationships with clients to deliver emotional support and companionship.
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
• Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
• Provided safe mobility support to help patients move around personal and public spaces.
• Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Administered medication as directed by physician.
• Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Caregiver
Compassionate Assistance-Scottsdale, AZ
January 2016 to October 2017
• Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
• Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
• Monitored progress and documented any patient health status changes, keeping healthcare team updated.
• Administered medication as directed by physician.
• Assisted clients with daily living needs, including bathing and personal grooming, to maintain self- esteem and general wellness.
• Offered companionship and kindness to elderly patients.
• Maintained clean, safe and well-organized patient environment.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
• Documented vitals, behaviors and medications in client medical records.
• Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
• Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Medical Assistant
Dr William Sweet-Palm Springs, CA
January 2013 to December 2015
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Called and faxed pharmacies to submit prescriptions and refills.
• Prepared initial patient charts for admission.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed. Education
Medical Assisting
Kaplan College-Palm Springs, CA
July 2006 to July 2007
High School Diploma
Palm Springs High School-Palm Springs, CA
August 2002 to June 2006
Skills
• Developmental Disabilities Experience
• Triage
• Vital signs
• Companionship and emotional support
• Laboratory Experience
• Senior Care
• Medical Office Experience
• Spanish
• Social Work
• Organizational skills
• Experience Administering Injections
• Medical Billing
• Patient care
• Computer skills
• ICD-10
• Medication Administration
• Home Care
• Nursing
• EMR Systems
Certifications and Licenses
First Aid Certification
CPR Certification
BLS Certification
BLS Certification
November 2021 to November 2024
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