Customer Service, Food service, warehouse, sales agent

Devon Parson

+1-972-***-**** *************@*****.*** Dallas, TX

Professional Summary

Dedicated and driven professional committed to servant leadership and upholding high standards of integrity, consistency, and excellence. Experienced in managing diverse work environments with a strong ability to foster positive relationships with customers, coworkers, and leadership teams. Proven performer in the food service, customer service, sales, and industrial operations-reliable, loyal, and always willing to do what needs to be done with maximum effort. Core Competencies

Servant Leadership Customer Relations Sales Communication Welding & Grinding Forklift Operation (Certified) Team Collaboration Standard Enforcement Conflict Resolution Work Ethic & Accountability Adaptability Time Management Workplace Integrity Public Speaking (Toastmasters Graduate, 2024) Professional Experience

Customer Service Representative, ROI Solutions

- Provided high-level support to customers by resolving inquiries and ensuring satisfaction.

- Utilized communication skills to de-escalate concerns and build customer trust.

- Maintained productivity and performance in a fast-paced call center environment. Sales & Support Representative, ChelleComm

- Engaged customers in sales conversations, identifying needs and recommending services.

- Demonstrated product knowledge and assisted in maintaining client satisfaction.

- Worked collaboratively with team members to meet sales goals and enhance workplace morale. Food Service Associate, El Pollo Loco

- Prepared and served food while ensuring cleanliness and compliance with health standards.

- Provided excellent service in high-volume settings, managing time and multitasking effectively.

- Promoted a positive team environment by modeling professionalism and reliability. Machine Operator & Workshop Technician, TBK Workshop

- Operated and maintained industrial machinery and workshop tools, including welders and grinders.

- Performed welding and grinding tasks with attention to safety, precision, and quality standards.

- Certified forklift operator; regularly transported materials and equipment safely and efficiently.

- Conducted equipment inspections and routine maintenance to reduce downtime.

- Collaborated with team members to meet production targets and maintain a clean, organized work area. Education

High School Diploma

Certificate in Entrepreneurship, Baylor University, 2024 References

Shawn Bailey - +1-214-***-****

Joshua Cannon - +1-214-***-****

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