Carol Slack
Legal Administration
Tuckerton, NJ *8087
*******@*****.***
Professional Summary
Dedicated legal administrator with 15+ years of experience in legal office procedures and client management. Proven track record in coordinating law office activities, filing pleadings, and maintaining confidentiality. Skilled in supervising teams and enhancing operational efficiency, with a strong background in managing client accounts and conducting thorough background investigations. Seeking to leverage extensive expertise in a remote legal administration role. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Legal Administration
Law Office of Joseph Gray, Esq .-Township of Hamilton, NJ August 2013 to Present
Law Office of Joseph J. Gray August 2013 -present
• File all pleadings with the court clerks in various municipalities.
• Direct and coordinate law office activity, including delivery of subpoenas.
• File all documents on behalf of Attorney.
• Contact witnesses to testify under oath at court hearings.
• Act as first contact for all clients.
• Manage accounts and records of clients with the highest levels of confidentiality and discretion.
• Prescreen and interview legal assistant candidates.
• Conduct background investigations on the defendant.
• Work as a team with Managing Attorney, Administrative assistants and office staff. Supervisor
Monitor-Princeton, NJ
September 2000 to August 2013
• Gathered and verified all required client information for Governmental tracking purposes.
• Accurately documented, researched, and resolved client data errors and omissions.
• Prepared reports, and communication for senior management and Government Contract key personnel.
• Oversaw call center employees to ensure client intake and research project goals were consistently met.
• Initiated monitoring improvements to increase productivity by offering mentoring of staff on a consistent and measured basis.
• Managed high call volume with tact and professionalism.
• Managed new staff assigned to projects with meeting projects needs and goals efficiently.
• Monitored employees in inbound/outbound calls, as well as, research/ locating efforts across all in house projects.
Assistant Director Operations
Russ Berrie & Company, Inc-Marietta, GA
May 1984 to September 2000
• Supervised a team of 15 assistant managers and supervisors in office/warehouse environment.
• Directed work of inbound and outbound drivers in compliance with State and Federal DOT regulations.
• Maintained vendor relationships with all shipping companies, both truckload and limited truckload, UPS, and FEDEX.
• Completed all reviews for assistant managers and supervisors. Reviewed all annual and incremental performance reviews for employees within the office and warehouse. Education
Criminal Justice (Master of Science)
CUNY John Jay College of Criminal Justice-New York, NY May 1986 to May 1990
Criminal Justice (Bachelor of Science)
Southwest-Phoenix, AZ
1982 to 1986
Skills
• English (10+ years)
• Accounts Receivable (8 years)
• Quality Assurance (10+ years)
• QuickBooks (4 years)
• Writing skills
• Organizational skills
• Leadership (10+ years)
• Cold Calling (5 years)
• Event Planning
• Experience in legal office proceedures . (10+ years)
• Microsoft Ofice 2016 (5 years)
• Microsoft Word (5 years)
• Clerical Experience (9 years)
• Computer Literacy (9 years)
• Management Experience (10+ years)
• Negotiation (9 years)
• Microsoft Excel
• Interviewing (10+ years)
• Excel (5 years)
• Office Management (10+ years)
• Research
• Human Resources (5 years)
• Time Management (10+ years)
• Presentation Skills
• Legal administrative experience
• Paralegal experience
• Microsoft Office (5 years)
• Accounts Payable
• Word Processing (9 years)
• Attention to detail
• Typing (9 years)
• Payroll
• Personal injury law
• Administrative Experience (10+ years)
• Phone Etiquette (10+ years)
• Law office
• Microsoft Outlook (9 years)
• Legal drafting
• Conflict Management (9 years)
• Recruiting (7 years)
Awards
Valedictorian
May 1982
Awarded Valedictorian of my Class .
Certifications and Licenses
Certified Alcohol Drug Counselor
May 1984 to Present
I am Certified to work with and certify ongoing addiction programs . Driver's License