Social Media Lead Generation
Resume:
Chontelle McDowell
Denham Springs, LA *****
*****************@*****.***
Professional Summary
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Lead Generation Specialist Remote
US Standard Products-Denham Springs, LA
July 2025 to Present
• Utilizing various online and offline resources to find potential customers, including market research, social media analysis, and industry events
• Reaching out to prospects through different channels like email, phone calls, and social media, and also includes attending industry events
• Determining whether a lead is a good fit for the company's products or services based on specific criteria
• Building relationships with potential customers through ongoing communication and providing relevant information to move them through the sales funnel
• Monitoring lead generation activities and analyzing data to identify what's working and what needs improvement, and to optimize campaigns for better results
• Working closely with the sales and marketing teams to develop and implement effective lead generation strategies and to ensure a smooth handover of qualified leads Delivery Driver
Chontelle’s Delivery Service-Baton Rouge, LA
June 2017 to Present
• Pick up a variety of orders and deliver them to customers' specified locations General Foreman/Assistant Yard Manager
Brock Group Services-Baton Rouge, LA
January 2025 to August 2025
• Administrative duties
• Directly supervises scaffold craft personnel, including training and motivating employees.
• Organizes crews, plans work, and schedules personnel.
• Coordinates activities with other trades and contractors on the job site.
• Ensures all scaffolding work is done safely and according to OSHA standards.
• Ensures adherence to safety guidelines and regulations.
• Inspects scaffolding equipment and materials for defects or damage.
• Conducts safety meetings, fall plans, and hazard analysis.
• Manages yard and job site inventory.
• Orders and maintains inventory of scaffolding materials and equipment.
• Prepares progress reports for project managers and clients.
•Completes administrative tasks like payroll time sheets, equipment rental, return tickets, change orders, and bills of materials.
• Operate industrial forklift loading and unloading trucks. Local CDL Truck Driver
Sweeping Corporation of America-Baton Rouge, LA
January 2024 to January 2025
• Perform required inspection of Broom Sweeper / Dump Truck, and Flatbed Pre-trip and Post-trip.
• Review scheduled routes assigned, be proactive in asking questions if route is unclear.
• Perform the safe operation of a Broom Sweeper / Dump Truck.
• Complete assigned job(s) in the time allotted while maintaining quality of work.
• Exercise extra caution during inclement weather.
• Report any equipment failures, nearmisses or accidents to Lead or Supervisor within 8 hours.
• Over-night travel may be required.
• Perform all other duties as assigned.
CDL Delivery Truck Driver
Capitol City Produce - Gulf Coast-Baton Rouge, LA
November 2023 to January 2024
• Delivery produce to specific customers
• ELD
• Pick up goods and materials
• verify loads for accuracy, and deliver them as instructed
• Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times
• Complete and verify paperwork for accuracy
• Strong driving track record
• Operate company vehicles to make pickups and deliveries.
• Help with loading and unloading vehicles.
• Complete pre- and post-trip safety and operations checklists and documentation.
• Use navigational technology to find and follow optimal routes OTR Truck Driver
Werner Enterprises-Dallas, TX
July 2023 to November 2023
• OTR Team Driver
• Dedicated accounts
• ELD
• Pick up goods and materials
• verify loads for accuracy, and deliver them as instructed
• Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times
• Complete and verify paperwork for accuracy
• Strong driving track record
• Operate company vehicles to make pickups and deliveries.
• Help with loading and unloading vehicles.
• Complete pre- and post-trip safety and operations checklists and documentation.
• Use navigational technology to find and follow optimal routes Quality Assurance Analyst
Pod Pack International LLC-Baton Rouge, LA
August 2021 to August 2023
• Responsible for assisting in the operation and mechanical maintenance of assigned packaging line(s).
• Works cooperatively with Operators, Supervisors, Maintenance, and line workers to meet productivity standards.
• Assists in setting up line for production runs.
• Capable of monitoring a complete line for short periods.
• Assists in continually monitoring packaging equipment, product, packaging and personnel for the production run.
• Maintains safety, quality and production standards for each production run.
• Perform minor adjustments to machinery under the supervision of line operator and/or maintenance
• Maintain and operate ink jet coders as well as case printers.
• Responsible for identifying errors and correcting when skilled and trained to do so for best quality
• Stand-up, set down, and walk behind forklift experienced Quality Assurance Analyst
Capitol City Produce - Gulf Coast-Baton Rouge, LA
August 2022 to February 2023
• A Food Quality Control Analyst ensures food products meet quality and safety standards before reaching consumers.
• They conduct inspections, laboratory tests, and data analysis to identify potential issues, collaborate with production teams, and implement corrective actions when necessary, ensuring compliance with regulations.
• Maintain accurate records of inspections and tests, and prepare reports for management.
• Provide feedback and recommendations on quality issues, and work to implement corrective actions.
• Monitor compliance with food safety regulations and industry standards.
• Contribute to internal and external audits, and assist with investigations of quality issues.
• Calibrate, validate, and maintain laboratory equipment, ensuring it's in good working order.
• May be responsible for training new analysts on laboratory procedures and quality control protocols.
• Keep abreast of industry developments and trends in food safety and quality control. Shipping Supervisor
COBURN SUPPLY COMPANY-Baton Rouge, LA
February 2020 to February 2021
• Scheduling in shipping for deliveries
• Receiving freight
• Front desk
• Administrative assistant
• Run reports
• Will call
• Forklift (set down, industrial, and stand up)
• Pallet jack
• Inventory
• Customer service
• Pick orders
• Pack out tickets
• Locate lost inventory
• Move trucks around the yard
• Load and unload trucks for drivers
• Load and unload freight
Line operator/ Material Handler
Pod Pack International-Baton Rouge, LA
February 2019 to January 2020
• Responsible for assisting in the operation and mechanical maintenance of assigned packaging line(s).
• Works cooperatively with Operators, Supervisors, Maintenance, and line workers to meet productivity standards.
• Assists in setting up line for production runs.
• Capable of monitoring a complete line for short periods.
• Assists in continually monitoring packaging equipment, product, packaging and personnel for the production run.
• Maintains safety, quality and production standards for each production run.
• Perform minor adjustments to machinery under the supervision of line operator and/or maintenance
• Maintain and operate ink jet coders as well as case printers.
• Responsible for identifying errors and correcting when skilled and trained to do so for best quality
• Stand-up, set down, and walk behind forklift experienced
• Quality Inspector
• Pallet wrapping
• Pallet jack
• Scissor lift
Assistant Branch Manager/Loan Officer
Security Finance-Denham Springs, LA
April 2013 to August 2015
• Assist in managing the financial health of the branch, including monitoring revenues, expenses, and profitability goals.
• Assist with budget preparation, expense management programs, and cash flow projections Counsel members/customers on debt management strategies, including budgeting, prioritizing debts, and exploring options like debt consolidation.
• Guide members/customers through loan processes, ensuring compliance and positive customer experiences.
• Address and resolve member/customer concerns related to debt and financial difficulties.
• Support delinquency management efforts by contacting customers with past-due accounts and working to find solutions.
Telecommunications Manager
West Telecommunications-Baton Rouge, LA
December 1998 to March 2007
• Develop and implement effective telemarketing strategies to achieve sales targets and generate leads Train, supervise, and motivate telemarketing agents, providing guidance on product knowledge, sales techniques, and customer service
• Monitor calls, provide feedback, and coach agents to improve performance and ensure adherence to company policies
• Oversee the execution of telemarketing campaigns, ensuring they align with overall marketing and sales strategies
• Maintain and update customer databases and CRM systems, ensuring data accuracy and facilitating effective communication
• Analyze telemarketing campaign results, identify areas for improvement, and provide reports to management.
• Analyze telemarketing campaign results, identify areas for improvement, and provide reports to management.
• Collaborate with sales and marketing teams to ensure alignment and support sales objectives
• Address escalated customer inquiries and resolve issues to enhance customer satisfaction and build relationships
Class A CDL Driver
Education
College Degree in CDL Class A
Coastal Driving Academy-Baton Rouge, LA
February 2023 to March 2023
GED in Louisiana
State Board
Some college
Commercial Driver's License (CDL)
Class A
Expires: June 2028
State: LA
Endorsements: X (Tank + Hazardous) - T (Double/triple trailers) Class A
Expires: June 2028
State: LA
Endorsements: T (Double/triple trailers) - X (Tank + Hazardous) Skills
• Inventory
• Customer Service Skills
• Collection management (6 years)
• Order entry
• Documentation review
• Security
• Tractor-Trailer
• Microsoft Word
• Laboratory Experience
• QA/QC
• Logistics
• Relationship management
• Filing
• Quality Inspection
• Cleaning
• Cashier
• Appointment scheduling
• Communication skills (10+ years)
• Initial Contact (sales skills)
• Pharmacy Technician Experience
• Telecommunications project coordination
• Client interaction via phone calls
• Manufacturing
• Dayforce
• Mac OS
• Team Building
• Strategic Planning
• Writing skills
• Benefits administration
• Technical sales
• Medicare
• Shipping & Receiving
• DOT (Department of Transportation) regulations
• Basic math
• Maintaining an organized workspace
• Product Development
• Grammar Experience
• Budgeting
• Mobile devices
• training
• Cash Handling
• Van delivery (delivery method)
• Remote work experience
• Recruiting
• Customer service (10+ years)
• Construction painting (2 years)
• Financial concepts
• Sales Management
• iOS
• Microsoft Office
• Administrative experience
• Financial management (10+ years)
• Forklift
• Windows
• Phone communication
• Outbound calling (3 years)
• Heavy lifting
• Employment & labor law
• Tax experience
• Construction
• Accounts receivable (4 years)
• HACCP
• Credit analysis
• Sales development management
• Merchandising
• Computer Literacy
• Retail sales
• Flatbed
• Microsoft Powerpoint
• Hospital Experience
• Leadership Experience
• Vac truck
• Assistant Manager Experience
• Forecasting
• Plumbing
• Warm calling
• Customer communication (10+ years)
• Accounts payable
• Grocery store
• Software quality assurance
• Order fulfillment
• Succession planning
• Management
• Project management
• Human resources
• Cold Calling
• Problem management
• Business development
• English
• SAP
• Contracts
• Inventory management
• Microsoft Excel
• Negotiation (4 years)
• fast learner
• Outdoor work
• Manual transmission
• Store management
• Training & development
• Executive administrative support
• Shift management
• Truck delivery (delivery method)
• Oil change
• Conducting sales calls
• Data collection
• Investment management
• Fiber optic network
• Healthcare management
• Janitorial experience
• Outbound sales
• Heavy equipment operation (10+ years)
• Restaurant experience (10+ years)
• Transportation planning (2 years)
• Marketing
• Crane
• Phone etiquette
• SAP Warehouse Management
• Client communication management
• Staff supervision
• Professionalism
• B2B sales
• Packaging
• Typing
• Maintenance
• Research
• Reach truck
• Medical collection
• Microsoft Outlook
• Inside sales
• Presentation Skills
• Team leadership
• Industrial equipment
• Problem-solving in high-pressure situations
• Data analysis skills
• Class A CDL (Less than 1 year)
• Customer support
• P&L
• Leadership
• Customer relationship management
• Load & unload
• Conflict management
• Oracle
• Handling customer inquiries
• Supply chain management
• Driving (5 years)
• Telemarketing
• Hospice experience
• Warehouse management system
• Lawn care
• Customer service
• Yardi
• Office management
• Purchasing
• CRM system proficiency
• Payroll management
• Transportation management systems (4 years)
• Dump truck
• Office experience
• Sales experience within finance
• Yard jockey
• Backhoe operation
• GMP
• Quality management
• Financial services
• Upselling
• Commercial driving
• Working with people with autism (10+ years)
• Supervising experience (10+ years)
• Continuous improvement
• FIFO
• Ceridian
• Picking & packing
• Public relations
• Time management
• Hand tools
• Account reconciliation
• Multi-line phone systems (10+ years)
• Networking through cold outreach
• Closing sales
• Sales negotiation
• Internal Audits
• Subscription sales
• Word processing
• Medical office experience (10+ years)
• Analysis skills
• Interviewing
• HIPAA
• Clinic
• Organizational skills
• Quick service & fast food restaurant
• Hazmat
• POS
• Senior care
• Stocking
• GPS
• Medical terminology
• Electrical experience
• Sending lead generation communications
• Sales (8 years)
• Workday
• Software sales
• Revenue Metrics (lead generation initiatives)
• Profit & loss
• Quality Assurance
• Order picking
• Attention to detail
• Quality Control
• Freight Experience
• Front desk
• Supply Chain
• Pricing
• Excel
• Word
• HVAC
• Telecommunication
• Clerical experience
• Account Management
• Warehouse experience (10+ years)
• CRM software
• Quality systems
• Clear verbal communication
• Mechanical knowledge
• Lead generation
• Payroll
• Property Management
• Quality audits
• Scheduling
Certifications and Licenses
Forklift Certification
CDL B
Tanker Endorsement
May 2023 to August 2028
Hazmat Endorsement
June 2023 to June 2028
X Endorsement
June 2023 to June 2028
CDL A
May 2023 to June 2028
X, D/T Endorsement
CDL
May 2023 to June 2028
Doubles/Triples Endorsement
May 2023 to June 2028
Air Brake Endorsement
May 2023 to June 2028
School Bus Endorsement
Hazardous Waste Operations & Emergency Response Training Driver's License
ASE Certification
Chauffeur's Permit
Food Handler Certification
Food Safety Certification
Pallet Jack Certification
Confidential Clearance
Class D
OTR
TWIC Card
HACCP Certification
Electric Pallet Jack Certification
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