Customer Service Child Care

KATHRYN D. RUDDY

*** ********* **, *** ***

Jackson, NJ 08527

908-***-**** • ******@***.***

SKILLS • MS Word • PowerPoint • Keyboarding • Excel • Filing systems • Scanning • EXPERIENCE

*/****-****ent Seeking Work; Trained for Medical Billing; Cared for Elderly Relative with Alzheimer’s.

6/2013-7/2017 Program Assistant, Children's Home Society of NJ, Toms River, NJ.

• Issued/processed paperwork for continued eligibility to receive child care subsidy.

• Customer service to child care providers to ensure continued eligibility.

• Maintained client files.

• Processed vouchers for payment to child care providers.

• Receptionist/Front Desk duties as needed.

9/2012-6/2013 Temporary Administrative/Clerical Positions (Various employers), Joule Staffing, Toms River, NJ.

• Customer Service • Filing.

• Processed Expense Reports.

• Processed Client Applications & Paperwork for Child Care Subsidy. 8/2012-9/2012 Seeking Work.

4/2010- 8/2012 Warranty Administrator, Lennar Corporation, Hamilton, NJ.

• Provided customer service to homeowners.

• Scheduled inspections & repair work with homeowners.

• Data entry of inspection reports & Issued service orders to trade partners for repairs.

• Supported Warranty Area Managers & Assisted Warranty Director with correspondence & reports.

• Maintained homeowner files.

• Assisted Construction Area Manager with clerical work. 10/2007-4/2010 Temporary administrative/clerical positions (Various employers), Joule Staffing, Toms River, NJ.

• Filled out tax paperwork to be sent the state for tax credits.

• Filed.

• Performed receptionist duties.

• Assisted Marketing Department.

• Created & maintained Excel spreadsheets.

• Organized & maintained inventory.

• Processed invoices & check requests using QuickBooks; distributed checks.

• Created journal ads from templates.

• Created advertising signs; distributed signs and flyers to bank branches. 4/2007-10/2007 Administrative Assistant/Order Management, Baco Enterprises, Inc. (Project Solutions), Wall, NJ.

• Processed orders, issued purchase orders & performed order tracking.

• Prepared daily sales reports (Excel).

• Shipped products & processed returns.

• Assisted sales team.

EDUCATION Ocean County College, Toms River, NJ.

• Medical Billing & Coding.

• Accounting.

• WordPerfect.

The Stuart School of Business Administration, Wall, NJ.

• Office Applications Professional Program.

Mercer County College, Trenton, NJ.

• Business Law.

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